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How to debug theses messages " 4600 'Faults' called by ' Navi User..."
The storage is a VNX5300 and the customer is using only the block.
Array Name: cst-cg01 Array Serial Number: CKM00112201055 Array Model: VNX5300 ( UNIFIED ) SPA------------ SPB------------ Array Software Revision: 05.32.000.5.209 05.32.000.5.209 SP Serial Number: CF2J9111800152 CF2J9111800127 IP Address: 172.16.10.222 172.16.10.223 PROM Revision: 7.20.00 7.20.00 SP Signature: 2d2098 2d207f Agent Revision: 7.32.28 (0.45) 7.32.28 (0.45) SP Memory: 8192 8192 SP Time: 04/08/2014 08:38:20 04/08/2014 08:37:10 SP Uptime: 84 days 15:08:54 84 days 15:44:40 Read Cache State: ENABLED ENABLED Write Cache State: ENABLED ENABLED Read Cache Size: 300 300 Write Cache Size: 2482 2482 Cache Page Size: 8 8 Greater WC Availability: ENABLED ENABLED System Fault LED: ON ON System Disk Free Space: 52.2 GB (79% free) 52.7 GB (80% free) Enclosures: 4 4 Disks: 58 58
He complains of random performance problems .
In the SPcollects , there are few thousands messages like this :
..................
4600 'Faults' called by ' Navi User supervision' (172.16.10.13) with result: Success (Navisphere Secure CLI command: )
So I have 2 questions :
1st How to find and debug theses messages ?
2nd Are these messages may affect performance ?
Thank you
Anonymous User
457 Posts
1
April 18th, 2014 02:00
Hi,
Looks like SP collects need to be investigated for this alert; I would suggest you to open a Service request with EMC Support team.
Regards,
Suman Pinnamaneni
kelleg
4.5K Posts
1
April 18th, 2014 13:00
The message in the logs is an indication of a user sending a request to the array to display the faults on the array. This is coming from the host with the IP address listed in the message. This looks like some kind of monitoring program - see what host 172.16.10.13 is what it's running.
Faults' called by ' Navi User supervision' (172.16.10.13)
glen