NGTRiiAGE is expired

the same issue,my NGTRAIIAGE tool cannot update too

same here, opened a live chat but got referred to 'software@emc.com'.

So sent them an email hoping for a new release shortly..

I believe EMC is getting that page updated. Also, I have heard that if you change the date on your PC and try again, it may update automatically (but this may only work internally).

glen

Same issue today.

Version 27.0.3 is available, but it is expired.

Any news?

The new version is fixed. I downloaded 27.0.3, removed the old version and installed the new one

For windows:

http://downloads.emc.com/emc-com/auth/usa/rcoll/ngtriiage-partner_27.0.3_setup.exe

Hi,

had the same issue. Solved it now.

uninstall old version of TRiiAGE. additional deleted folder c:\tools ( some copy of triiage which was not uninstalled )

Installed new TRiiAGE and it works

The Triage can be found at: EMC Partner Portal> EMC Services Partner Web> Clariion> Diagnostic Tools & Utilities.

You may or may not be able to use the link below. If not, please navigate to the Diagnostic Tools & Utilities webpage.

http://downloads.emc.com/emc-com/auth/usa/rcoll/ngtriiage-partner_27.0.3_setup.exe

Hi all,

now also the new release is expired.

There is a new version available?

I can't find a new one.

Regards

Ambrogio

Plus 1

We're checking now

glen

+1 ...

The NGTriiage owners are trying to get this fixed - hopefully by EOB today.

glen

Glen,

Thank you for your response.   I'm curious about the future. 

It seems this is a re-occurring pattern.

NGTriiage expires, and then lots of post, and it finally gets updated. 

Is there anyway perhaps that the code could be changed not to expire if there is no "newer" file to replace it?

Thank you again for all that you do.   These responses show how valuable we all find the tool.

Jason

Hi !! my triage is logging the message bellow;

TRiiAGE has expired.  Please get an up-to-date copy.

Tried to install new version 27.0.3 and got the same message.