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Bhuva
1 Copper

Unable to add storage system in ESI

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Hi,

I have installed ESI in Windows 2012 R2 server and i am facing issues while adding the storage system of VNX-Block system type.

After providing the username,password,SPA's IP address,SPB's IP address and 443 port number,the Test connection fails with the following error "Unable to load DLL 'EMC_PEGASUS_CLARIION_ADAPTER.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007". However i can find the same .dll file in the VNX.Adapters PlugIns Folder which was created during ESI installation.I have also captured a screen shot for reference..

! !@

Any help would be appreciated..

error.png

Thanks,

Bhuv.

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brian_chippewa
1 Copper

Re: Unable to add storage system in ESI

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Hello,

I have reviewed other known issues where the ESI dll failed to load.

This happen sometimes when The VC++ 2012 redistrbutable is missing or java runtime inst present.

To troubleshoot can you please reinstall the  VC++ redistributable package.

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brian_chippewa
1 Copper

Re: Unable to add storage system in ESI

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Hello,

I have reviewed other known issues where the ESI dll failed to load.

This happen sometimes when The VC++ 2012 redistrbutable is missing or java runtime inst present.

To troubleshoot can you please reinstall the  VC++ redistributable package.

Bhuva
1 Copper

Re: Unable to add storage system in ESI

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Thanks Brian..I have reinstalled the package and it works fine now!!

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brian_chippewa
1 Copper

Re: Unable to add storage system in ESI

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Great Im glad this resolved your issue, an article has been written for this issue.

Good luck with your environment,

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