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Unisphere Central fails to log me in
Hi All,
I have been successfully using Unisphere Central from its 3.0 days (java) and now we have the html5 appliance running in a VM, 4.0.2.
Since February, I have been unable to get it to log me in successfully on any laptop or pc in my office.
I get the login. and after I send that, I get the spinning icon, above.
ONE of my colleagues can connect (and I can't work out why his laptop is different to mine) and I have installed the latest upgrade
Unisphere_Central--upgrade-3.0.0.21364-4.0.2.22542-RETAIL.tgz.bin
but no joy.
Has anyone seen this spinning icon before and if so, can they tell me what they think is wrong.
I seem to have spent days in webex sessions with EMC, but to no avail.
thanks all, David.
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
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August 19th, 2016 00:00
Hello David,
It looks like browser or Java issue.Please try with fire fox browser and it should work.
If the issue still persists. try the following.
- Delete browser cache.
- Delete java cache
- Add the Unisphere central IP in Java.
- Reboot the system.
- Try with a different system.
Davy_Paul
10 Posts
0
August 19th, 2016 01:00
You know that the unisphere central application is in html5 and that there’s no java?
The application works when the service is at SP1, but not on SP2.
--
David Morgan
Senior Storage Engineer I IT Services
Atradius Credit Insurance NV
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
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August 20th, 2016 04:00
What do you mean by SP1 and SP2?
Do you mean SPA and SPB?
Davy_Paul
10 Posts
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August 20th, 2016 06:00
Service Pack. The very latest version does not work for me, but gen -1 (sp 1) does.
rober546
1 Message
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September 7th, 2016 11:00
I have this exact same issue as well on the latest code - i get the login screen, login and it just spins on that icon.
This is initial setup I've literally just deployed the OVF, powered it up, then tried to login with initial credentials.
Davy_Paul
10 Posts
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September 8th, 2016 00:00
Hi Rober546,
I sympathise with a fellow sufferer!
Have you raised an SR about this?
If not, then please do so and quote my SR #80590774
It does not matter if I start at sp2 or upgrade to sp2, it's sp2 that does not work for me.
good luck.