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VNX and ESRS IP Client: What you should know.
The ESRS IP Client for VNX software monitors the operation of your EMC® VNX™ for block and legacy (CX, CX3, CX4, and AX4-5 series) systems for error events and automatically notifies your service provider of error events. It also provides a path for your service provider to use to securely connect to your monitored VNX for block and legacy systems.
For planning the installtion of ESRS IP Client:
Secure Remote Support IP Client for VNX Requirements and Installation 1.1
Download the ESRS IP Client v1.1:
EMC Secure Remote Support (ESRS) IP Client v1.1
ESRS IP Client v1.1 release notes:
Secure Remote Support IP Client for VNX 1.1.0.1 Release Notes
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
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March 27th, 2011 20:00
Hi,
Besides ESRS gateway, may I know if we are able to support Centralized monitoring with modem dial-in?
Can we make use of the existing CX management workstation to provide the remote dial-in (via modem) for support to access VNX?
Rgds,
Yeo KC
zerothehero
64 Posts
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June 19th, 2013 05:00
Hi.
What if the customer doesn't want the possibilty to directly connect to the VNX from outside?
Or if the customer only wants to enable it on demand?