VNX software download Unisphere Service Manager

Unisphere USM is:      V1.2.0.1.0554

VNX5100 block is:      05.32.000.5.006

cheers,

Andy

As both are the latest one this should have no issues.

Verify if a proxy is setup. Go to browser and see if you have a proxy set up.

Check proxy settings dialog in USM. Please change it if you have any.

If this is not the case would request you to have a look : http://www.emc.com/collateral/software/white-papers/h8017-unisphere-element-manager.pdf

Go to page 32 and please check weather the configuration is correctly in your existing enviorment.

Thanks

Rupal Rajwar

I have no proxy configure- advisories are received and also disk firmware download finds online software.

So communication to public internet should not be the issue from Unisphere management station.

I have Unisphere management station configured with local domain and have currently only one VNX5100 added to local domain- like described in  "Setting up Unisphere management station" I have assigned the Management station as domain master.

Unisphere versions are V1.2.0.1.0556 but never the less I start USM on its own and not through the Unsiphere Client.

cheers,

Andy

May i know the USM version and the array model.

Thanks

Rupal Rajwar

There is no QoSM installed.

Java versions:

32bit:     1.6.0_31

64bit:     1.6.0_20

I think there is an info regarding a warning if JAVA does not fit during USM install setup- but nothing was displayed regarding JAVA inconsistencies. Also no popup cert box i can remember but under JAVA secure site certs i have colu.emc.com

Unfortunatelly your link to release notes is not working (page has moved ...)

V1.2.0.1.0556 : is QoSM

  V1.2.0.1.0554 : is USM

Do you have both configured

The Certificate warning  dialog box prompts you to accept the catalog server for the first time after USM is installed. This occurs because by default the colu.emc.com certificate is not installed in Java.

Refference : https://support.emc.com/docu42120_Unisphere-Service-Manager-Release-Notes-Version-1.2.0.1.0554.pdf?language=en_US.

May i know the current java version installed.

Thanks

Rupal Rajwar

I am receiving the same error.  Looks like a new bug with either the 5.32 release or the 1.2.0.1.0554 release of Unisphere.

I am getting the same error as well.  Any word on this being identified or resolved?

no- not resolved yet

works now- seems that this issue was due to EMC download mirrors unavailable

https://support.emc.com/downloads/5939_Navisphere-Manager