Start a Conversation

Unsolved

This post is more than 5 years old

MH

2504

February 27th, 2017 13:00

VNX5200 SPs not booting

The SPs stop after extend POST and SP status LED will be steady blue and not booting. I have not found any issue in boot sequence.

Do you have any idea ?

4.5K Posts

March 29th, 2017 14:00

Recommend contacting EMC Support.

glen

EDIT (2017-03-30)

This the SP lights

The SP Fault LED is 2-color (amber/blue) LED located on the air dam of the SP.  During a normal boot of the Flare Partition, the following blink rates will be seen: 

Blink Rate

Color

Interpretation

¼ Hz

Amber

Power up and BIOS Initialization Phase

1 Hz

Amber

Extended POST Testing Phase

4 Hz

Amber

Operating System Boot Phase – Windows has not finished starting

¼ Hz

Blue

OS booted.  SP likely pingable and/or accessible via PPP.  NtMirror has exported the boot partition.

1 Hz

Blue

Flare driver start in progress

4 Hz

Blue

Flare driver start completed

Off

Boot success, ready for Flare IO – This is the normal case after booting.  Flare and NDUMON have started.  SP should be accessible via ping, Dial-Up Networking, or Remotely Anywhere.

The following blink rates are for special cases:

Blink Rate

Color

Interpretation

2 Hz

Amber

NMI button pressed

1 – 3 – 3 - 1

Amber

Bad DIMM detected (or Bad DIMM slot on the CPU Module)

On (solid)

Amber

CPU Module needs replacement

On (solid)

Blue

SP has booted in Degraded Mode

1 Rookie

 • 

137 Posts

September 20th, 2017 05:00

How we can force SP go to normal from degraded mode ?

4.5K Posts

September 22nd, 2017 12:00

You'll have to contact EMC Support for that.

glen

No Events found!

Top