What does '76 00 80 0b K10PsmFileImpl::GetFile: CreateFile returned: 00000005' mean?

[Nuno_Cardoso]

Hi,

I have the following error event on a VNX:

Time Stamp 05/16/16 01:06:52 Event Number 7600800b Severity Error Host T1V01A Storage Array APM00145108866 SP N/A Device N/A Description K10PsmFileImpl::GetFile: CreateFile returned: 00000005

76 00 80 0b

What is this about?

Thanks

[m_makadmeh]

Hello,

Please check the following EMC Article Number 000330427

Issue

What does '7600800b K10PsmFileImpl::GetFile: CreateFile returned: 00000020' mean?

B       08/20/10 13:40:54 NaviCimom      7600800b K10PsmFileImpl::GetFile: CreateFile returned: 00000020

Received messages on SP logs like these:

A       08/20/10 13:34:29 K10Governor    41000005 Process NaviCimom exited with return code 10
A       08/20/10 13:35:00 NduMon         71510000 Info: NDUMon exiting @ NDUmon.cpp:2199
A       08/20/10 13:35:00 K10Governor    41000004 Process ndumon exited normally, probably in response to user command
A       08/20/10 13:35:11                    2000 Application Starting Up
A       08/20/10 13:35:14                    2006 Able to read events from the Windows Security log
A       08/20/10 13:35:14 NaviAgent             1 Navisphere Agent, version 6.28.20.1.40, has started
A       08/20/10 13:35:14                    2006 Able to read events from the Windows Application log
A       08/20/10 13:35:14                    2006 Able to read events from the Windows System log
A       08/20/10 13:35:15 NaviAgent             1 EV_Device::DeviceBusIDConvert: 255,8
A       08/20/10 13:35:16 NduMon         71510000 Info: NDUMon starting @ NDUmon.cpp:1949
A       08/20/10 13:35:16 NduMon         71510000 Info: PSM file ndu-cache-settings does not exist, skipping cache restoration @ NDUmon.cpp:1034
A       08/20/10 13:35:16 NduMon         71510000 Info: SP Unquiesce succeeded @ NDUmon.cpp:2033
A       08/20/10 13:36:36 NaviAgent             1 EV_SubsystemLock::AddSubsystemLock(): Key already present - will be over written with the new key.
B       08/20/10 13:40:54 NaviCimom      7600800b K10PsmFileImpl::GetFile: CreateFile returned: 00000020B       08/20/10 13:40:54 NDU            71514000 Warn: Unable to load global common attributes - Status: 0x20 @ Status.cpp:306"

Cause

The messages are part of the NaviCimom restart process. It restarted normally, but the restart may have had something to do with the above errors.

Resolution

If there are no problems on the array, the messages can be ignored.

[Nuno_Cardoso]

Hi,

Thanks for the reply,

I saw this article before, but the return code is different:

My Event:     CreateFile returned: 00000005

Article:     CreateFile returned: 00000020     

So I was wondering if it is the same issue!?

Thank You!