Constant attempts to connect to internet from Microsoft Outlook, spam sent from my account

Hi tmckay99

Welcome to Dell Community Malware Removal Forums,

I'm K27 and i will be reviewing your log for you.

Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.

Please Print or Save to Notepad all instructions and please follow them carefully and if there's something you don't understand or that will not work please let me know and we will go through it together.


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

• If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
• If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.

On the Scanner tab:

• Make sure the "Perform Quick Scan" option is selected.
• Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

• Click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
• Exit MBAM when done.

Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

I need to see some additional information about what is happening in your machine.
Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.com
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explanation about the tool.
• When done, DDS will open two (2) logs

1. DDS.txt
2. Attach.txt

• Save both reports to your desktop.
• The instructions here ask you to attach the Attach.txt.

• Instead of attaching, please copy/past both logs into your next reply.

• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run.After downloading the tool, disconnect from the internet and disable all antivirus protection.
Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control HERE


Please COPY/PASTE the MBAM log and BOTH DDS logs back to this thread,
Thanks
K27

Thanks for the help.  Below are my results.

----------------------------------------------------------------

DDS (Ver_10-03-17.01) - NTFSx86 
Run by Dad at 11:37:16.15 on Thu 05/06/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.246.42 [GMT -4:00]

AV: CA Anti-Virus *On-access scanning enabled* (Updated)   {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
FW: CA Personal Firewall *enabled*   {14CB4B80-8E52-45EA-905E-67C1267B4160}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Dad\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/webhp?hl=en
uInternet Connection Wizard,ShellNext = iexplore
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil9f.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [cctray] "c:\program files\ca\ca internet security suite\cctray\cctray.exe"
mRun: [CAVRID] "c:\program files\ca\ca internet security suite\ca anti-virus\CAVRID.exe"
mRun: [cafwc] c:\program files\ca\ca internet security suite\ca personal firewall\cafw.exe -cl
mRun: [capfasem] c:\program files\ca\ca internet security suite\ca personal firewall\capfasem.exe
mRun: [ ]
mRun: [capfupgrade] c:\program files\ca\ca internet security suite\ca personal firewall\capfupgrade.exe
mRun: [QOELOADER] "c:\program files\ca\ca internet security suite\ca anti-spam\qsp-5.1.18.0\QOELoader.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - c:\program files\pokerstars.net\PokerStarsUpdate.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: c:\windows\system32\VetRedir.dll
Trusted Zone: intuit.com
Trusted Zone: intuit.com\ttlc
Trusted Zone: netcentrics.com\www
Trusted Zone: turbotax.com
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo2.walgreens.com/WalgreensActivia.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1197732425218
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} - hxxp://www.netcentrics.com/tsweb/msrdp.cab
DPF: {94BBF613-C70C-405A-B3EE-BFDD6D3DC6D1} - hxxp://vivfilms.vividas.com/video/player/player_ocx.jpeg
DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - hxxp://ax.emsisoft.com/asquared.cab
DPF: {BDA70B08-C44E-48AB-BAEC-F119CE92223B} - hxxp://www.ambitiontomeaning.com/player/player_ocx.jpeg
DPF: {C0B8E968-6A2B-4825-8029-A92874CA6BD5} - hxxp://www.vividas.com/diagnostic/player/player_ocx.jpeg
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxsrvc.dll
Notify: PFW - UmxWnp.Dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll
Hosts: 0.0.0.0 www.forospyware.com
Hosts: 0.0.0.0 forospyware.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dad\applic~1\mozilla\firefox\profiles\9hujjqt8.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.wral.com/index.html
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 KmxStart;KmxStart;c:\windows\system32\drivers\KmxStart.sys [2008-6-24 93712]
R1 KmxAgent;KmxAgent;c:\windows\system32\drivers\KmxAgent.sys [2008-6-24 63504]
R1 KmxFile;KmxFile;c:\windows\system32\drivers\KmxFile.sys [2008-6-24 45584]
R1 KmxFw;KmxFw;c:\windows\system32\drivers\KmxFw.sys [2008-6-24 115216]
R1 VET-FILT;VET File System Filter;c:\windows\system32\drivers\vet-filt.sys [2010-4-26 26352]
R1 VET-REC;VET File System Recognizer;c:\windows\system32\drivers\vet-rec.sys [2010-4-26 21104]
R1 VETEFILE;VET File Scan Engine;c:\windows\system32\drivers\vetefile.sys [2010-4-26 739696]
R1 VETFDDNT;VET Floppy Boot Sector Monitor;c:\windows\system32\drivers\vetfddnt.sys [2010-4-26 21488]
R1 VETMONNT;VET File Monitor;c:\windows\system32\drivers\vetmonnt.sys [2010-4-26 32240]
R2 KmxCF;KmxCF;c:\windows\system32\drivers\KmxCF.sys [2008-6-24 134648]
R2 KmxSbx;KmxSbx;c:\windows\system32\drivers\KmxSbx.sys [2008-6-24 66576]
R3 KmxCfg;KmxCfg;c:\windows\system32\drivers\KmxCfg.sys [2008-6-24 88816]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-5-6 38224]
R3 VETEBOOT;VET Boot Scan Engine;c:\windows\system32\drivers\veteboot.sys [2010-4-26 133520]
S2 CAISafe;CAISafe;c:\program files\ca\ca internet security suite\ca anti-virus\isafe.exe [2010-4-26 144960]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-2 135664]
S2 KodakSvc;Kodak AiO Device Service;c:\program files\kodak\printer\center\KodakSvc.exe [2008-2-28 18944]

=============== Created Last 30 ================

2010-05-06 13:21:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-06 13:21:32 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-06 13:21:32 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-27 03:47:57 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k7
2010-04-27 03:47:57 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k6
2010-04-27 03:47:57 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k5
2010-04-27 03:47:57 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k4
2010-04-27 03:47:57 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k3
2010-04-27 03:47:57 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k2
2010-04-27 03:47:57 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k1
2010-04-27 03:47:57 141406 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k0
2010-04-27 02:34:39 739696 ----a-w- c:\windows\system32\drivers\vetefile.sys
2010-04-27 02:34:39 133520 ----a-w- c:\windows\system32\drivers\veteboot.sys
2010-04-27 02:25:28 32240 ----a-w- c:\windows\system32\drivers\vetmonnt.sys
2010-04-27 02:25:28 26352 ----a-w- c:\windows\system32\drivers\vet-filt.sys
2010-04-27 02:25:28 21488 ----a-w- c:\windows\system32\drivers\vetfddnt.sys
2010-04-27 02:25:28 21104 ----a-w- c:\windows\system32\drivers\vet-rec.sys
2010-04-27 02:25:27 75016 ----a-w- c:\windows\system32\isafprod.dll
2010-04-26 21:32:09 99592 ----a-w- c:\windows\system32\isafeif.dll
2010-04-26 21:32:09 79424 ----a-w- c:\windows\system32\vetredir.dll
2010-04-26 21:30:23 0 d-----w- c:\docume~1\alluse~1.win\applic~1\CA
2010-04-26 21:30:16 0 d-----w- c:\program files\CA
2010-04-26 18:57:17 0 d-----w- c:\docume~1\alluse~1.win\applic~1\SUPERAntiSpyware.com
2010-04-26 18:56:36 0 d-----w- c:\program files\SUPERAntiSpyware
2010-04-26 18:56:36 0 d-----w- c:\docume~1\dad\applic~1\SUPERAntiSpyware.com
2010-04-26 17:29:15 0 d-----w- c:\docume~1\alluse~1.win\applic~1\Alwil Software

==================== Find3M  ====================

2010-04-26 20:25:48 56816 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2010-03-11 12:38:54 832512 ----a-w- c:\windows\system32\wininet.dll
2010-03-11 12:38:52 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-03-11 12:38:51 17408 ------w- c:\windows\system32\corpol.dll
2010-03-09 11:09:18 430080 ----a-w- c:\windows\system32\vbscript.dll
2010-02-24 14:16:06 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-02-16 14:08:49 2146304 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-02-16 13:25:04 2024448 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-02-12 04:33:11 100864 ----a-w- c:\windows\system32\6to4svc.dll
2005-10-09 23:38:02 774144 ----a-w- c:\program files\RngInterstitial.dll
2008-10-23 20:51:36 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008102320081024\index.dat

============= FINISH: 11:41:18.81 ===============
---------------------------------------------------------------------------------------------------------------

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 12/13/2007 2:55:36 PM
System Uptime: 5/6/2010 9:04:06 AM (2 hours ago)

Motherboard: Dell Inc.           |  | 0M3918
Processor:               Intel(R) Pentium(R) 4 CPU 3.00GHz | Microprocessor | 2992/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 71 GiB total, 9.526 GiB free.
D: is CDROM ()
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP883: 2/1/2010 3:20:54 PM - Software Distribution Service 3.0
RP884: 2/2/2010 8:12:11 PM - System Checkpoint
RP885: 2/3/2010 11:07:05 PM - System Checkpoint
RP886: 2/4/2010 11:38:21 PM - Software Distribution Service 3.0
RP887: 2/6/2010 1:02:10 AM - System Checkpoint
RP888: 2/7/2010 2:28:54 AM - System Checkpoint
RP889: 2/8/2010 3:23:47 AM - System Checkpoint
RP890: 2/8/2010 10:05:35 AM - Software Distribution Service 3.0
RP891: 2/9/2010 9:22:41 AM - Installed TurboTax 2009 wrapper
RP892: 2/9/2010 9:23:30 AM - Installed TurboTax 2009 WinPerReleaseEngine
RP893: 2/9/2010 9:26:46 AM - Installed TurboTax 2009 WinPerFedFormset
RP894: 2/9/2010 9:28:35 AM - Installed TurboTax 2009 WinPerTaxSupport
RP895: 2/9/2010 9:29:13 AM - Installed iSEEK AnswerWorks English Runtime
RP896: 2/9/2010 9:46:09 AM - Installed TurboTax 2009 wnciper
RP897: 2/10/2010 11:05:53 AM - System Checkpoint
RP898: 2/11/2010 9:10:41 AM - Software Distribution Service 3.0
RP899: 2/11/2010 3:35:26 PM - Software Distribution Service 3.0
RP900: 2/12/2010 4:29:52 PM - System Checkpoint
RP901: 2/13/2010 6:30:14 PM - System Checkpoint
RP902: 2/14/2010 6:40:43 PM - System Checkpoint
RP903: 2/15/2010 4:24:51 PM - Software Distribution Service 3.0
RP904: 2/16/2010 6:17:05 PM - System Checkpoint
RP905: 2/17/2010 6:28:46 PM - System Checkpoint
RP906: 2/18/2010 6:40:44 PM - System Checkpoint
RP907: 2/19/2010 1:37:16 AM - Software Distribution Service 3.0
RP908: 2/20/2010 2:28:49 AM - System Checkpoint
RP909: 2/21/2010 3:28:47 AM - System Checkpoint
RP910: 2/22/2010 4:04:45 AM - System Checkpoint
RP911: 2/22/2010 6:22:35 PM - Software Distribution Service 3.0
RP912: 2/23/2010 9:11:14 PM - System Checkpoint
RP913: 2/24/2010 9:33:26 PM - System Checkpoint
RP914: 2/25/2010 1:37:24 AM - Software Distribution Service 3.0
RP915: 2/25/2010 10:55:45 PM - Software Distribution Service 3.0
RP916: 2/26/2010 10:58:43 PM - System Checkpoint
RP917: 2/27/2010 11:40:45 PM - System Checkpoint
RP918: 2/28/2010 3:00:30 AM - Software Distribution Service 3.0
RP919: 3/1/2010 3:04:48 AM - System Checkpoint
RP920: 3/1/2010 11:24:03 PM - Software Distribution Service 3.0
RP921: 3/3/2010 12:28:49 AM - System Checkpoint
RP922: 3/4/2010 2:53:20 AM - System Checkpoint
RP923: 3/4/2010 12:42:40 PM - Software Distribution Service 3.0
RP924: 3/5/2010 1:16:49 PM - System Checkpoint
RP925: 3/6/2010 1:23:13 PM - System Checkpoint
RP926: 3/7/2010 1:59:14 PM - System Checkpoint
RP927: 3/8/2010 2:11:15 PM - System Checkpoint
RP928: 3/8/2010 2:51:11 PM - Software Distribution Service 3.0
RP929: 3/9/2010 5:51:51 PM - System Checkpoint
RP930: 3/10/2010 6:03:45 PM - System Checkpoint
RP931: 3/11/2010 6:23:13 PM - System Checkpoint
RP932: 3/12/2010 1:40:36 AM - Software Distribution Service 3.0
RP933: 3/13/2010 1:59:20 AM - System Checkpoint
RP934: 3/14/2010 4:00:58 AM - Software Distribution Service 3.0
RP935: 3/15/2010 4:59:16 AM - System Checkpoint
RP936: 3/16/2010 1:40:37 AM - Software Distribution Service 3.0
RP937: 3/17/2010 2:59:17 AM - System Checkpoint
RP938: 3/18/2010 3:35:16 AM - System Checkpoint
RP939: 3/18/2010 6:30:36 PM - Software Distribution Service 3.0
RP940: 3/19/2010 7:11:17 PM - System Checkpoint
RP941: 3/20/2010 7:18:54 PM - System Checkpoint
RP942: 3/21/2010 8:23:17 PM - System Checkpoint
RP943: 3/22/2010 9:42:40 PM - System Checkpoint
RP944: 3/23/2010 1:41:24 AM - Software Distribution Service 3.0
RP945: 3/24/2010 1:59:19 AM - System Checkpoint
RP946: 3/25/2010 3:23:17 AM - System Checkpoint
RP947: 3/25/2010 2:51:14 PM - Software Distribution Service 3.0
RP948: 3/26/2010 5:40:26 PM - System Checkpoint
RP949: 3/27/2010 7:45:17 PM - System Checkpoint
RP950: 3/28/2010 8:23:18 PM - System Checkpoint
RP951: 3/29/2010 6:25:00 PM - Software Distribution Service 3.0
RP952: 3/30/2010 7:47:49 PM - System Checkpoint
RP953: 3/31/2010 7:59:18 PM - System Checkpoint
RP954: 4/1/2010 9:47:16 PM - System Checkpoint
RP955: 4/2/2010 12:23:09 AM - Software Distribution Service 3.0
RP956: 4/3/2010 1:59:51 AM - System Checkpoint
RP957: 4/4/2010 3:00:34 AM - Software Distribution Service 3.0
RP958: 4/5/2010 3:35:56 AM - System Checkpoint
RP959: 4/5/2010 11:07:28 PM - Software Distribution Service 3.0
RP960: 4/6/2010 11:41:45 PM - System Checkpoint
RP961: 4/8/2010 3:10:17 AM - System Checkpoint
RP962: 4/8/2010 10:47:36 AM - Software Distribution Service 3.0
RP963: 4/9/2010 10:47:57 AM - System Checkpoint
RP964: 4/10/2010 11:09:38 AM - System Checkpoint
RP965: 4/11/2010 11:59:56 AM - System Checkpoint
RP966: 4/12/2010 12:27:10 PM - System Checkpoint
RP967: 4/12/2010 2:41:43 PM - Software Distribution Service 3.0
RP968: 4/13/2010 4:09:31 PM - System Checkpoint
RP969: 4/14/2010 4:23:58 PM - System Checkpoint
RP970: 4/15/2010 4:41:21 PM - System Checkpoint
RP971: 4/15/2010 7:37:28 PM - Software Distribution Service 3.0
RP972: 4/16/2010 8:47:58 PM - System Checkpoint
RP973: 4/17/2010 9:23:57 PM - System Checkpoint
RP974: 4/17/2010 10:12:29 PM - Software Distribution Service 3.0
RP975: 4/19/2010 12:51:58 AM - System Checkpoint
RP976: 4/19/2010 11:25:53 PM - Software Distribution Service 3.0
RP977: 4/20/2010 11:46:54 PM - System Checkpoint
RP978: 4/22/2010 12:57:14 AM - System Checkpoint
RP979: 4/23/2010 1:07:03 AM - System Checkpoint
RP980: 4/23/2010 2:15:50 AM - Software Distribution Service 3.0
RP981: 4/24/2010 2:31:11 AM - System Checkpoint
RP982: 4/25/2010 2:43:17 AM - System Checkpoint
RP983: 4/26/2010 1:14:29 PM - Software Distribution Service 3.0
RP984: 4/26/2010 1:29:14 PM - avast! Free Antivirus Setup
RP985: 4/26/2010 2:56:33 PM - Installed SUPERAntiSpyware Free Edition
RP986: 4/26/2010 11:26:06 PM - avast! Free Antivirus Setup
RP987: 4/26/2010 11:32:32 PM - Avira AntiVir Personal - 4/26/2010 23:32
RP988: 4/26/2010 11:43:15 PM - Avira AntiVir Personal - 4/26/2010 23:42
RP989: 4/27/2010 12:16:36 AM - Removed SUPERAntiSpyware Free Edition
RP990: 4/28/2010 4:41:44 AM - System Checkpoint
RP991: 4/28/2010 1:34:25 PM - pre combofix
RP992: 4/28/2010 2:05:34 PM - Installed HiJackThis
RP993: 4/29/2010 3:36:56 PM - Removed WinDVD
RP994: 4/29/2010 3:38:58 PM - Removed WinDVD
RP995: 4/29/2010 3:53:02 PM - Removed iSEEK AnswerWorks English Runtime
RP996: 4/29/2010 3:55:43 PM - Removed Microsoft Silverlight
RP997: 4/29/2010 4:07:12 PM - Removed MP3 Player Utilities 4.16
RP998: 4/29/2010 4:30:40 PM - Removed Skype™ 4.1
RP999: 4/29/2010 4:55:18 PM - Configured The Sims Complete Collection
RP1000: 4/29/2010 5:00:44 PM - Removed Stationery and Brochure Maker
RP1001: 4/30/2010 6:37:45 PM - System Checkpoint
RP1002: 5/1/2010 7:30:55 PM - System Checkpoint

==== Installed Programs ======================

Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 8.1.3
Adobe Shockwave Player
aiofw
aioocr
aioprnt
aioscnnr
CA Anti-Spam
CA Anti-Spyware
CA Anti-Virus
CA Internet Security Suite
CA Personal Firewall
center
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
Dell ResourceCD
ESSPDock
Google Update Helper
Help_CTR
helptut
helpug
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Adapters and Drivers
iTunes
Java(TM) 6 Update 17
KODAK All-in-One Printer Software
ksdip
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Media Content
Microsoft Office XP Small Business
Microsoft User-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft WinUsb 1.0
Mozilla Firefox (3.0.14)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
netbrdg
Netflix Movie Viewer
NetZero For Cosmi
PokerStars.net
QuickTime
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
SFR
SoundMAX
Trillian
TurboTax 2008
TurboTax 2008 WinPerFedFormset
TurboTax 2008 WinPerProgramHelp
TurboTax 2008 WinPerReleaseEngine
TurboTax 2008 WinPerTaxSupport
TurboTax 2008 WinPerUserEducation
TurboTax 2008 wnciper
TurboTax 2008 wrapper
TurboTax 2009
TurboTax 2009 WinPerFedFormset
TurboTax 2009 WinPerReleaseEngine
TurboTax 2009 WinPerTaxSupport
TurboTax 2009 wnciper
TurboTax 2009 wrapper
TurboTax Premier 2007
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Defender
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

5/6/2010 9:17:49 AM, error: Service Control Manager [7034]  - The DHCP Client service terminated unexpectedly.  It has done this 1 time(s).
5/6/2010 9:17:49 AM, error: Service Control Manager [7034]  - The Cryptographic Services service terminated unexpectedly.  It has done this 1 time(s).
5/6/2010 9:17:49 AM, error: Service Control Manager [7034]  - The Computer Browser service terminated unexpectedly.  It has done this 1 time(s).
5/6/2010 9:13:55 AM, error: Service Control Manager [7034]  - The Intuit Update Service service terminated unexpectedly.  It has done this 1 time(s).
5/6/2010 9:13:30 AM, error: Service Control Manager [7034]  - The VET Message Service service terminated unexpectedly.  It has done this 1 time(s).
5/6/2010 9:13:15 AM, error: Service Control Manager [7034]  - The iPod Service service terminated unexpectedly.  It has done this 1 time(s).
5/6/2010 9:09:28 AM, error: Service Control Manager [7000]  - The Application Layer Gateway Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
5/6/2010 9:09:27 AM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
5/6/2010 9:07:54 AM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Java Quick Starter service to connect.
5/6/2010 9:07:54 AM, error: Service Control Manager [7000]  - The Java Quick Starter service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
5/6/2010 9:07:53 AM, error: Service Control Manager [7000]  - The ASCTRM service failed to start due to the following error:  The system cannot find the file specified.
4/30/2010 5:56:00 PM, error: Service Control Manager [7034]  - The CAISafe service terminated unexpectedly.  It has done this 1 time(s).
4/30/2010 5:55:36 PM, error: Service Control Manager [7034]  - The PPCtlPriv service terminated unexpectedly.  It has done this 1 time(s).
4/30/2010 5:55:26 PM, error: Service Control Manager [7034]  - The CaCCProvSP service terminated unexpectedly.  It has done this 1 time(s).
4/30/2010 5:54:55 PM, error: Service Control Manager [7034]  - The HIPS Configuration Interpreter service terminated unexpectedly.  It has done this 2 time(s).
4/30/2010 5:54:46 PM, error: Service Control Manager [7034]  - The HIPS Event Manager service terminated unexpectedly.  It has done this 1 time(s).
4/30/2010 5:54:42 PM, error: Service Control Manager [7034]  - The HIPS Policy Manager service terminated unexpectedly.  It has done this 1 time(s).
4/30/2010 5:54:36 PM, error: Service Control Manager [7034]  - The HIPS Firewall Helper service terminated unexpectedly.  It has done this 1 time(s).
4/30/2010 5:54:32 PM, error: Service Control Manager [7034]  - The HIPS Configuration Interpreter service terminated unexpectedly.  It has done this 1 time(s).
4/30/2010 5:54:20 PM, error: Service Control Manager [7034]  - The CA Pest Patrol Realtime Protection Service service terminated unexpectedly.  It has done this 1 time(s).
4/30/2010 5:54:15 PM, error: Service Control Manager [7034]  - The Kodak AiO Device Service service terminated unexpectedly.  It has done this 1 time(s).
4/30/2010 5:53:52 PM, error: Service Control Manager [7031]  - The Windows Presentation Foundation Font Cache 3.0.0.0 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
4/29/2010 4:01:19 PM, error: Service Control Manager [7023]  - The Application Management service terminated with the following error:  The specified module could not be found.
4/29/2010 3:46:38 PM, error: SideBySide [59]  - Resolve Partial Assembly failed for Microsoft.VC80.OpenMP. Reference error message: The referenced assembly is not installed on your system. .
4/29/2010 3:46:38 PM, error: SideBySide [59]  - Generate Activation Context failed for C:\Program Files\InterVideo\Common\Bin\viFxRs.dll. Reference error message: The operation completed successfully. .
4/29/2010 3:46:38 PM, error: SideBySide [59]  - Generate Activation Context failed for C:\Program Files\InterVideo\Common\Bin\viFxDsw.dll. Reference error message: The operation completed successfully. .
4/29/2010 3:46:38 PM, error: SideBySide [59]  - Generate Activation Context failed for C:\Program Files\InterVideo\Common\Bin\viFxDbk.dll. Reference error message: The operation completed successfully. .
4/29/2010 3:46:38 PM, error: SideBySide [32]  - Dependent Assembly Microsoft.VC80.OpenMP could not be found and Last Error was The referenced assembly is not installed on your system.
4/29/2010 3:20:12 PM, error: Service Control Manager [7000]  - The Windows Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
4/29/2010 3:20:09 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Windows Presentation Foundation Font Cache 3.0.0.0 service to connect.

==== End Of File ===========================

-----------------------------------------------------------------------------------------------------------------------------

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

5/6/2010 10:24:59 AM
mbam-log-2010-05-06 (10-24-59).txt

Scan type: Quick scan
Objects scanned: 196693
Time elapsed: 49 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{90b8b761-df2b-48ac-bbe0-bcc03a819b3b} (Adware.Zango) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

tmckay99,

There are no active infections showing in the logs, we are going to have to dig a bit deeper.

YOU MUST DISABLE ALL REAL TIME PROTECTION BEFORE RUNNING THE NEXT TOOL,

Next, download this Antirootkit Program to a folder that you create such as C:\ARK, by choosing the "Download EXE" button on the webpage.

Disable the active protection component of your antivirus and antispyware programs by following the directions that apply here:
http://www.bleepingcomputer.com/forums/topic114351.html

Next, please perform a rootkit scan:

• Double-click the randomly name EXE located in the C:\ARK folder that you just downloaded to launch it
• When the program opens, it will automatically initiate a very fast scan of common rootkit hiding places.
• When the "quick" scan is finished (a few seconds), click the Rootkit/Malware tab,and then select the Scan button.
• Leave your system completely idle while this longer scan is in progress.
• When the scan is done, save the scan log to the Windows clipboard
• Open Notepad or a similar text editor
• Paste the clipboard contents into a text file by clicking Edit | Paste or Ctl V
• Exit the Program
• Save the Scan log as ARK.txt and post it in your next reply.
• Now, re-enable the active protection component of any antivirus/antimalware programs you disabled before performing the scan.

If the ARK tool crashes your machine or causes a Blue Screen error, please post the log results from the first inital quick scan,this can be saved in the same way as the full scan in the above instructions.


Please post the ARK log back to me, and please remember that if the full scan crashes, please post the results from the quick scan

Thanks
K27.

Hi,

Do you still require assistance?

Thanks
K27

This topic is Inactive.....

The fixes in this topic were written specifically for this user, following them may cause harm to your machine and render it a brick (useless)

If you are the original poster and would like further assistance please post a fresh HJT log and details of the problems you are having.

All other user's, please read THIS and then start a New Topic at the top of the Malware Removal Forum by clicking the button.

Regards
K27

I know this is a dead topic but I was out of town for the last 4 days, my bad.  I had not reposted as I was still trying to get a completed GMER scan but in 4 attemps over 4 days my computer would freeze and I would have to reboot.  I shut down as many processes as I thought possible but always froze up after at least 4 hours of scanning.

Tom

tmckay99,

OK, we can continue working in this thread, please do not start another thread.

Please run a quick GMER scan by following these instructions:

Please Disable all Anti-virus/Anti-Spyware/FireWall on your machine(instructions via links below)

• Anti Virus
• Anti Spyware
• Firewall

 

Next, please perform a "quick" rootkit scan:

• Double-click the randomly name EXE located in the C:\ARK folder that you just downloaded to launch it
• When the program opens, it will automatically initiate a very fast scan of common rootkit hiding places.
• When the "quick" scan is finished (a few seconds), save the scan log to the Windows clipboard
• Open Notepad or a similar text editor
• Paste the clipboard contents into a text file by clicking Edit | Paste or Ctl V
• Exit the Program
• Save the Scan log as ARK.txt and post it in your next reply. If the log is very long attach it, please.
• Now, re-enable the active protection component of any antivirus/antimalware programs you disabled before performing the scan.

 

Please post back the GMER quick scan results and a current description of your problems,

Thanks
K27.

That took some doing as well but here it is, not very long.  CA was disabled and processes shut down.

 

AttachedDevice    \FileSystem\Ntfs \Ntfs           KmxFile.sys (HIPS File Guard driver/CA)
AttachedDevice    \FileSystem\Ntfs \Ntfs           VET-FILT.SYS (CA Antivirus File Protection Driver/Computer Associates International, Inc)
AttachedDevice    \FileSystem\Ntfs \Ntfs            kmxagent.sys (HIPS Agent Driver/CA)
AttachedDevice    \FileSystem\Ntfs \Ntfs            VET-FILT.SYS (CA Antivirus File Protection Driver/Computer Associates International, Inc)
Device               \Driver\Tcpip \Device\IP         kmxfw.sys(HIPS Firewall Driver/CA)
Device               \Driver\Tcpip \Device\TCP     kmxfw.sys(HIPS Firewall Driver/CA)
Device               \Driver\Tcpip \Device\Udp      kmxfw.sys(HIPS Firewall Driver/CA)
Device               \Driver\Tcpip \Device\Rawlp   kmxfw.sys(HIPS Firewall Driver/CA)

This topic is Inactive.....

The fixes in this topic were written specifically for this user, following them may cause harm to your machine and render it a brick (useless)

If you are the original poster and would like further assistance please post a fresh HJT log and details of the problems you are having.

All other user's, please read THIS page and then please start a New Topic at the top of the Malware Removal Forum by clicking the button.

Regards
K27