garvygarv
1 Copper

Cyber protection centre

Hope someone can help,

I continually get a pop up from a file called Cyber protection centre saying that my computer is not protected and I must but their protection tools to fix everything.

I did some checks and this is bogus.

My problem is that I can't get rid of it.

Im not very technical on things like this.

So can anyone in simple english help me get rid of this annoying virus or whatever it is.

many thanks

 

G

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3 Replies
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J2Kidder
2 Bronze

Re: Cyber protection centre

G,       -Jeff Here - I will help you and stay with you until RESOLUTION.

Could you please tell me some specifics?

      What Computer, model & Operating System are you using? I like to start from the beginning but, I believe I already have a solution.

  regardless of that. Please download MalwareBytes from the link I provided below...

      http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html 

     RUN The scan

      Select ALL that it finds and have it REMOVE (DELETE) ALL. Trust it. If MB finds it, it's BAD.

      Let me know. I will be awaiting you response.

      Jeff 

   

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J2Kidder
2 Bronze

Re: Cyber protection centre

 DLOWLOAD the FREE VERSION. IT will clean everything for FREE!

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garvygarv
1 Copper

Re: Cyber protection centre

Jeff Thanks,

Computer is Dell Dimension 5150 and operating system is Windows XP.

I downloaded the malware you suggested above.

No problem downloading but when I try run the scan the page disappers before I can hit the scan button.

Please help.

thanks

G

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