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kgan
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DCF.Branding.dll flagged as a virus (Dell Foundation Services) on new XPS 8900

I have a 1 month old Dell XPS 8900 and my Avira virus scan flagged Dell Foundation Services as a virus.  It came pre-installed with Windows 10 and Dell Foundation Services.

Specifically:

C:\Program Files\Dell\Dell Foundation Services\DCF.Branding.dll

[DETECTION] Contains suspicious code HEUR/APC (Cloud)
[WARNING] The file could not be copied to quarantine!
[WARNING] Error in ARK library
[NOTE] The file is scheduled for deleting after reboot.
[NOTE] It is recommended to restart your computer in order to finish the repair.

Has anyone else experienced this?  Shall I just let Avira delete this dll?  Will that break the application?  Should I uninstall Dell Foundation Services?  What does Dell Foundation Services do?  Is it needed?  Thanks

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2 Replies
7- Gold

RE: DCF.Branding.dll flagged as a virus (Dell Foundation Services) on new XPS 8900


It is probably safe. The HEUR/APC code you see is telling you that it found a process that triggered their heuristics engine. The heuristics engine scans running processes, and flags things that attempt to modify files on your computer.

See: http://www.shouldiremoveit.com/Dell-Foundation-Services-141858-program.aspx

You may want to also discuss this on Avira's forum:. https://answers.avira.com/en/


Windows Insider MVP 2016 -

Microsoft MVP - Consumer Security 2006-2016

Social Media and Community Professional
SpywareHammer

I am not a Microsoft or a Dell employee. I am a volunteer.

 

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7- Gold

RE: DCF.Branding.dll flagged as a virus (Dell Foundation Services) on new XPS 8900

I posted a reply to this, but it seems to have been delayed. Maybe it will show up soon.


Windows Insider MVP 2016 -

Microsoft MVP - Consumer Security 2006-2016

Social Media and Community Professional
SpywareHammer

I am not a Microsoft or a Dell employee. I am a volunteer.

 

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