I am unable to run the program, whenever I open it it says 'OM.exe has stopped working' followed by a box saying
'The application failed to initialize properly (0xc0000005).
Thanks for continuing to help me by the way,
Ross.
Turn off all security and try again, you can disconnect from the internet whilst security is off
[img]http://en.community.dell.com/cfs-file.ashx/__key/communityserver-components-userfiles/00-00-87-63-64-Attached+Files/0172.dellrsnew.jpg[/img]
I still get the same error.
Ross.
Run it from Safe Mode.....
[img]http://en.community.dell.com/cfs-file.ashx/__key/communityserver-components-userfiles/00-00-87-63-64-Attached+Files/0172.dellrsnew.jpg[/img]
still didn't work...
[img]http://en.community.dell.com/cfs-file.ashx/__key/communityserver-components-userfiles/00-00-87-63-64-Attached+Files/0172.dellrsnew.jpg[/img]
I am going to be able to do it, but it is going take a day or so. I have to get to a clean computer.
Thanks,
Ross.
Thats OK Ross,just post back when you`re ready.....
Kevin
[img]http://en.community.dell.com/cfs-file.ashx/__key/communityserver-components-userfiles/00-00-87-63-64-Attached+Files/0172.dellrsnew.jpg[/img]
Just finished scan, no detections were found, but there were 13 alerts saying either 'Error reading file' or 'Bad Archive Header'
do you need me to post the list of these files?
Thanks,
Ross.
Hiya Ross,
[img]http://en.community.dell.com/cfs-file.ashx/__key/communityserver-components-userfiles/00-00-87-63-64-Attached+Files/0172.dellrsnew.jpg[/img]