I am new here. I want to remove this virus. Is there anyone that can help me? I did a McCafee scan and it quarantined the stuff. I deleted them. I saw some removal instructions on the McAfee site. You download DAt and engine files. I am not sure which ones to download and where do I download them to. Any help will be greatly appreciated. Thanks!
If McAfee found it and you deleted the files, it's probably gone, but if you want to check for any remaining remnants, try running Malwarebytes' Anti-Malware.
Please download to your desktop Malwarebytes' Anti-Malware from Here or Here
Double Click mbam-setup.exe to install the application.
1. Just click the Start A New Thread button (upper right) in the Malware Removal forum HERE
to start your own thread requesting assistance for a follow-up check to be sure the malware is gone.
2. In the discussion window that opens, simply Right-Click and select Paste.
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.
* If you are unable to download or install MBAM on your computer, see if you can use a friend's or family member's computer to download MBAM. Use this update link here to manually download the update. Once downloaded, rename the program installer "mbam-setup.exe" file to something else like "catchjunk.exe". Copy the installer file and the update file to your CD or flash drive. Transfer the file to the infected computer. Install the "catchjunk.exe" file, then run the update so that you will have the current definitions. After that, run a full system scan and select to have the program REMOVE whatever it finds.
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes.
Windows Insider MVP 2016 -
Microsoft MVP - Consumer Security 2006-2016
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I am not a Microsoft or a Dell employee. I am a volunteer.