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December 28th, 2004 03:00

Help Interpreting Hijack This Log

I have run McAfee AntiSpyware, but I am still having problems with hijacked sites in IE.  Here is a copy of my HijackThis Log.  Your help would be greatly appreciated.  Thanks! -Mona
 
Logfile of HijackThis v1.99.0
Scan saved at 12:01:53 AM, on 12/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\bcmwltry.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\Agent\mcupdui.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Optimizer\optimize.exe
C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Pa&nicware Pop-Up Stopper - {7E82235C-F31E-46CB-AF9F-1ADD94C585FF} - C:\Program Files\Panicware\Pop-Up Stopper\pstopper.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\McAfee.com\Agent\McRegWiz.exe /autorun
O4 - HKLM\..\Run: [_AntiSpyware] C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: RemindU - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (HKCU)
O16 - DPF: DigiChat Applet - http://chat2.alllearn.org/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: {05CE4481-8015-11D3-9811-C4DA9F000000} - http://www.topmoxie.com/external/builds/upromise/upromise_moxie0.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {43B70AAD-23F4-4FD8-ADD9-441D8592EEB8} (Snapfish Fix Photo Control) - http://www.snapfish.com/SnapfishImageEditor.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx
O16 - DPF: {8D83D301-E841-11D1-B155-00600823BCF9} (WebLine Browser Integration Classes) - http://live.landsend.com/webline/applets/msie40x.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = mydomain.com
O17 - HKLM\System\CS1\Services\Tcpip\..\windows: NameServer = 216.127.92.38
O17 - HKLM\System\CS2\Services\VxD\MSTCP: Domain = mydomain.com
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 216.127.92.38
O17 - HKLM\System\CS3\Services\VxD\MSTCP: Domain = mydomain.com
O17 - HKLM\System\CS3\Services\VxD\MSTCP: NameServer = 216.127.92.38
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 216.127.92.38
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Gear Security Service - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISEXEng - Unknown - C:\WINDOWS\System32\angelex.exe
O23 - Service: McAfee AntiSpyware Real-Time Scanner - Network Associates, Inc. - C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee.com Personal Firewall Service - McAfee.com Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WLTRYSVC - Unknown - C:\WINDOWS\System32\wltrysvc.exe C:\WINDOWS\System32\bcmwltry.exe (file missing)
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe
 

3.4K Posts

December 28th, 2004 04:00

Hi Mona:

You've got several things, the worst being the extremely nasty new VX2 infection. Like about:blank it's about as bad as they get for malware. I'm afraid I can't do much more than identify this for you due to my time restraints, but here's what you're up against (sample posting from 10 days ago at Lavasoft:

http://www.lavasoftsupport.com/index.php?showtopic=54590

HTH,

Texruss

14 Posts

December 28th, 2004 12:00

Oh great. :smileysad:

Thanks for taking the time to reply.  I went to the post you referred me to, and did a couple of things:

- shown  hidden files and folders

- VX2 FINDER LOG:

Log for VX2.BetterInternet File Finder (msg126)

Files Found---
 
Additional Files---
 
Keys Under Notify---
App Management
crypt32chain
cryptnet
cscdll
CSCSettings
ScCertProp
Schedule
sclgntfy
SensLogn
termsrv
wlballoon


Guardian Key--- is called:

User Agent String---
{F1CF1EA4-A4BF-4233-9622-0F56C81E63CC}

- FINDIT.BAT LOG:

Warning! This utility will find legitimate files in addition to malware. 
Do not remove anything unless you are sure you know what you're doing.

 ------- System Files in System32 Directory -------

 Volume in drive C has no label.
 Volume Serial Number is 8438-0356

 Directory of C:\WINDOWS\System32

12/27/2004  08:25 PM           223,232 mavcp71.dll
12/27/2004  08:25 PM           224,392 j06mlaj11do.dll
12/03/2004  03:04 AM   

         DLLCACHE
05/19/2003  10:12 AM            Microsoft
              2 File(s)        447,624 bytes
              2 Dir(s)  17,164,206,080 bytes free

 ------- Hidden Files in System32 Directory -------

 Volume in drive C has no label.
 Volume Serial Number is 8438-0356

 Directory of C:\WINDOWS\System32

12/03/2004  03:04 AM   

         DLLCACHE
09/03/2002  08:57 AM               488 logonui.exe.manifest
09/03/2002  08:57 AM               488 WindowsLogon.manifest
09/03/2002  08:57 AM               749 nwc.cpl.manifest
09/03/2002  08:57 AM               749 sapi.cpl.manifest
09/03/2002  08:57 AM               749 ncpa.cpl.manifest
09/03/2002  08:57 AM               749 wuaucpl.cpl.manifest
09/03/2002  08:57 AM               749 cdplayer.exe.manifest
              7 File(s)          4,721 bytes
              1 Dir(s)  17,164,201,984 bytes free

 ---------- Files Named "Guard" -------------

 Volume in drive C has no label.
 Volume Serial Number is 8438-0356

 Directory of C:\WINDOWS\System32


 --------- Temp Files in System32 Directory --------

 Volume in drive C has no label.
 Volume Serial Number is 8438-0356
 

- DLLCOMPARE LOG:

*    DLLCompare Log version(1.0.0.127)
Files Found that Windows does not See or cannot Access
*Not everything listed here means you are infected!
________________________________________________

C:\WINDOWS\SYSTEM32\j06mla~1.dll   Mon Dec 27 2004   8:25:38p  ..S.R        224,392   219.13 K
C:\WINDOWS\SYSTEM32\mavcp71.dll    Mon Dec 27 2004   8:25:38p  ..S.R        223,232   218.00 K
________________________________________________

1,193 items found:  1,193 files (2 H/S), 0 directories.
Total of file sizes:  237,216,352 bytes    226.23 M

Administrator Account =  True

--------------------End log---------------------

- NEW HIJACK THIS LOG:
Logfile of HijackThis v1.99.0
Scan saved at 9:06:48 AM, on 12/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\bcmwltry.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\Agent\mcupdui.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Optimizer\optimize.exe
C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Messenger\msmsgs.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Pa&nicware Pop-Up Stopper - {7E82235C-F31E-46CB-AF9F-1ADD94C585FF} - C:\Program Files\Panicware\Pop-Up Stopper\pstopper.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\McAfee.com\Agent\McRegWiz.exe /autorun
O4 - HKLM\..\Run: [_AntiSpyware] C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: RemindU - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (HKCU)
O16 - DPF: DigiChat Applet - http://chat2.alllearn.org/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: {05CE4481-8015-11D3-9811-C4DA9F000000} - http://www.topmoxie.com/external/builds/upromise/upromise_moxie0.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {43B70AAD-23F4-4FD8-ADD9-441D8592EEB8} (Snapfish Fix Photo Control) - http://www.snapfish.com/SnapfishImageEditor.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx
O16 - DPF: {8D83D301-E841-11D1-B155-00600823BCF9} (WebLine Browser Integration Classes) - http://live.landsend.com/webline/applets/msie40x.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = mydomain.com
O17 - HKLM\System\CS1\Services\Tcpip\..\windows: NameServer = 216.127.92.38
O17 - HKLM\System\CS2\Services\VxD\MSTCP: Domain = mydomain.com
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 216.127.92.38
O17 - HKLM\System\CS3\Services\VxD\MSTCP: Domain = mydomain.com
O17 - HKLM\System\CS3\Services\VxD\MSTCP: NameServer = 216.127.92.38
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 216.127.92.38
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Gear Security Service - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISEXEng - Unknown - C:\WINDOWS\System32\angelex.exe
O23 - Service: McAfee AntiSpyware Real-Time Scanner - Network Associates, Inc. - C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee.com Personal Firewall Service - McAfee.com Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WLTRYSVC - Unknown - C:\WINDOWS\System32\wltrysvc.exe C:\WINDOWS\System32\bcmwltry.exe (file missing)
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe
 
 
Your help is really appreciated!
Thanks,
Mona

4.8K Posts

December 28th, 2004 13:00

mona,

Now, let's download KillBox, unzip it to your desktop, then:

-----

1.  check(tick) "Replace on reboot"

2.  enter C:\WINDOWS\SYSTEM32\j06mla~1.dll   , in "Full Path of File to Delete".

3.  check(tick) "Use Dummy".

4.  click the red-x, just right of where you entered the file to delete.

5.  Confirm that you want to replace the 'bad' file with the 'dummy'.

6.  When prompted to "Reboot Now", select "No".

7. Now repease steps #1 - #6 for the following files:

C:\WINDOWS\SYSTEM32\mavcp71.dll   

C:\Windows\System32\Guard.tmp

After entering the last file, when prompted to "Reboot Now", select "Yes".

-----

You can copy/paste these file name(s) to save on typing.


Now, let's go back and run DLLCompare again, just like we did in the previous post, and post back the results.

Be sure not to reboot your computer while we're working on this, otherwise we'll have a whole new set of program(s) to check for - this thing has a habit of changing the above names on reboot ...

Mike.

2.5K Posts

December 28th, 2004 14:00

Anybody looking at the O1 entries.  Normally a HOSTS file contains one entry 127.0.0.1  localhost.  I say normally, because, to every rule there are always exceptions.

14 Posts

December 28th, 2004 14:00

Mike,

Thanks!

Just one clarification: even though I checked "yes" after reboot now, it never rebooted... And per your warning, I never did a manual reboot.  Is this correct?

 

Anyway, here is the log of dllcompare:

*    DLLCompare Log version(1.0.0.127)
Files Found that Windows does not See or cannot Access
*Not everything listed here means you are infected!
________________________________________________

O^E says: "There were no files found :)"
________________________________________________

1,193 items found:  1,193 files, 0 directories.
Total of file sizes:  237,216,352 bytes    226.23 M

Administrator Account =  True

--------------------End log---------------------

thanks,

Mona

4.8K Posts

December 28th, 2004 15:00

mona,

Your doing just fine! That file may, or may not be there, so it's best to check.

Just a few more things to do...


Download, install and run AdAware SE Personal. Be sure to check for and download any available updates before "performing a full system scan".

Download, install and run Spybot S&D. Be sure to check for and download any available updates before clicking "Check for Problems".

-

If you don't have these two programs, both are free to use, and should be run weekly.


When your done, post back a new HiJackThis log.
 
Great job!,
 
Mike.
 

14 Posts

December 28th, 2004 15:00

Mike,

I ran killbox again.  I was only able to delete the second file. With the first file (the guard.tmp file), I got a message that the "file does not seem to exist" after I hit the red x.  Yikes... did I do something wrong?

I haven't done anything else yet -- want to be sure I'm still on the right track.

Thanks,

Mona

14 Posts

December 28th, 2004 15:00

Mike,

Well, I went to run VX2Finder(126)  -- I had downloaded onto my machine yesterday trying to fix my problem.  Anyway, I hit "Restore Policy" and I got a prompt telling me that I needed to reboot to effect the change.  I said yes, but now when I go back in and run VX2Finder again, the User Agent button is grayed out so I can't click it.  I tried hitting restore policy again, and then NOT allowing the reboot, but I still can't click the User Agent button. Uggh -- did I do something wrong?  What next?

Mona

4.8K Posts

December 28th, 2004 15:00

mona,
 
Your welcome! We still have just a little ways to go...
 

 
Ok, now we need to fix some of the damage that garbage did to your system and do one more thing:
 
 -

Run Killbox again, but this time just copy/paste the following names, one at a time, in the file name to delete field:

  •  C:\Windows\System32\Guard.tmp
  •  C:\RECYCLER\Desktop.ini

then click the red-x to delete these files.


Download and run VX2Finder, then: 

1.  Click "Restore Policy"

2. Click "User Agent$"


From a command line, run "regedit" then go to the following registry key:

  1.  HKEY_LOCAL_MACHINE
  2. SOFTWARE
  3. Microsoft
  4. Windows NT
  5. CurrentVersion
  6. Winlogon
  7. Notify

Look for an entry that says:

DLLName="c:\\windows..."

It's have a randomly named file where the "..." is. Post back the name of that file and close the registry editor, without changing any of the data.


Let me know when your done with that, and post back a new log - let's see if anything is left.

Mike.

4.8K Posts

December 28th, 2004 15:00

mona,

I believe at this point, if you rebooted, we'd still be ok - but to just be safe, we'll wait on that until we're done.

Don't worry if you accidentally did, we'll just keep at it until it's fixed ... :)

Mike.

 

 

4.8K Posts

December 28th, 2004 15:00

mona,

No, your doing just fine. Go ahead and run those two programs, then post back a new log and we'll see if anything is left to clean up.

Mike.

 

14 Posts

December 28th, 2004 16:00

Mike,
This is what has happened:
- I went through the regedit process you specified (results below)
- I downloaded and run Ad Aware Personal, updated definitions, and then ran a full scan.  I got a blue screen about 30 seconds into the process. 
- I then went back to regedit and something changed (see note below)
- I ran Ad Aware again and did the full scan, and again got a blue screen.
- I've posted below the regedit results as well as a new Hijack This Log.
 
Here are my notes on the regedit results:
There are two entries in the Notify directory that have the pattern you
specify. The weird thing is that although the App Management entry has
remained the same from the original check through the two times I've had
to reboot, the second entry has been different.  The actual c:\windows
file name is the same, but the registry to which this refers has
permutated twice.  The first time it was under "App Paths." After the
first reboot it became "Policies." And after this last reboot it is
"Unimodem."
1. App Management: DLLName = C:\windows\system32\irj0l51m1.dll
2. Unimodem: DLLNAme = c:\windows\system32\mavcp71.dll
 
HIJACK THIS LOG:
 
Logfile of HijackThis v1.99.0
Scan saved at 1:35:59 PM, on 12/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\System32\rundll32.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Optimizer\optimize.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdui.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\SYSTEM32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Pa&nicware Pop-Up Stopper - {7E82235C-F31E-46CB-AF9F-1ADD94C585FF} - C:\Program Files\Panicware\Pop-Up Stopper\pstopper.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [_AntiSpyware] C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: RemindU - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (HKCU)
O16 - DPF: DigiChat Applet - http://chat2.alllearn.org/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: {05CE4481-8015-11D3-9811-C4DA9F000000} - http://www.topmoxie.com/external/builds/upromise/upromise_moxie0.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {43B70AAD-23F4-4FD8-ADD9-441D8592EEB8} (Snapfish Fix Photo Control) - http://www.snapfish.com/SnapfishImageEditor.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx
O16 - DPF: {8D83D301-E841-11D1-B155-00600823BCF9} (WebLine Browser Integration Classes) - http://live.landsend.com/webline/applets/msie40x.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = mydomain.com
O17 - HKLM\System\CS1\Services\Tcpip\..\windows: NameServer = 216.127.92.38
O17 - HKLM\System\CS2\Services\VxD\MSTCP: Domain = mydomain.com
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 216.127.92.38
O17 - HKLM\System\CS3\Services\VxD\MSTCP: Domain = mydomain.com
O17 - HKLM\System\CS3\Services\VxD\MSTCP: NameServer = 216.127.92.38
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 216.127.92.38
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Gear Security Service - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISEXEng - Unknown - C:\WINDOWS\System32\angelex.exe
O23 - Service: McAfee AntiSpyware Real-Time Scanner - Network Associates, Inc. - C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee.com Personal Firewall Service - McAfee.com Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WLTRYSVC - Unknown - C:\WINDOWS\System32\wltrysvc.exe C:\WINDOWS\System32\bcmwltry.exe (file missing)
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe
 
thanks,
Mona

4.8K Posts

December 28th, 2004 17:00

mona,

Ok, there's either a VX2 file located somewhere, or something is locked somehow. Let me research this more. While i'm doing that...

Let's try this to see what HiJackThis can remove, and what is going to come back - it might 'crash' out when trying to delete the 01 entry(s).


Go to Add/Remove programs and remove(uninstall) the following:

  • Bullseye Network
  • Web Related

I've included the steps to manually remove these along with the other entry(s), just in case they're not present.



Now, let's run HiJackThis, then:

1.  click "Config..."
2.  click "Misc Tools"
3.  click "Delete a file on reboot"
4.  browse to, then double-click on each of the file(s) below, one at a time:

   C:\Program Files\BullsEye Network\bin\bargains.exe
    C:\WINDOWS\System32\angelex.exe
    C:\WINDOWS\zeta.exe

5.  when prompted to "Reboot Now", after selecting each file, select "No"



Run HiJackThis and click " Scan", then check(tick) the following, if present:


O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch

O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe

O8 - Extra context menu item: RemindU - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (HKCU)

O23 - Service: ISEXEng - Unknown - C:\WINDOWS\System32\angelex.exe
O23 - Service: WLTRYSVC - Unknown - C:\WINDOWS\System32\wltrysvc.exe C:\WINDOWS\System32\bcmwltry.exe (file missing)
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe


Now, with all windows closed except HiJackThis, click "Fix checked".


Post back a new log with the results.

Mike.

 

4.8K Posts

December 28th, 2004 17:00

mona,
 
Ok, we've must still have one left.
 
-
 
See if you can locate this file using killbox and remove it, leave the other one alone:
 
C:\windows\system32\irj0l51m1.dll
-
 
The run VX2Finder again and see if those two buttons are avaialble, if so, click them again.
 
-
 
Post back the results.
 
Mike.
 
 
 

14 Posts

December 28th, 2004 17:00

Mike,
I tried to delete the file you specified, to no avail (killbox tells me the file doesn't exist).
 
I then went to VX2Finder.  Just to confirm -- I haven't been clicking on the button labeled "Click to Find VX2 Better Internet." I just went in, and the UserAgent button was still grayed out.  I hit Restore Policy, but again it is prompting me to reboot to effect the change -- so I didn't do this.
 
Not sure what to do next. 
 
Thanks so much for all this help,
Mona
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