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adavej
Bronze

Help with multiple popups

Every time I start my PC I get one or more of the following:
 
Lookingforlinks
galaxysearch
seekclick
 
I have run Ad-aware in the safe mode and cleared my IE file, but the popups continue.
 
I don't know if it is important, but I am a Dell customer with 2 PCs
 
Thanks for looking  at my attached log
 
Logfile of HijackThis v1.97.7
Scan saved at 11:10:22 PM, on 11/5/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\WINDOWS\system32\Tracker.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\lbfkjrm..exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\QuickBrowser.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
C:\WINDOWS\System32\RunDLL32.exe
C:\PROGRA~1\COMMON~1\tsa\tsm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\The Jewett Family\Application Data\ttuh.exe
C:\PROGRA~1\COMMON~1\tsa\ts.exe
C:\Program Files\Philex Enterprises\Philex Atomic Time\Time.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\MemTurbo30\MemTurbo.exe
C:\PROGRA~1\MICROS~4\Office10\OUTLOOK.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\The Jewett Family\My Documents\Daves Data\PC Tools\hjt\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.comcast.net/home.html
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {000277A3-7D84-406a-9799-D12A81594693} - C:\WINDOWS\srchfst.dll
O2 - BHO: (no name) - {02478D28-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6DA86A57-E533-54C3-D772-15550D85794D} - C:\WINDOWS\system32\ospn.dll
O2 - BHO: (no name) - {79FCFD3B-5782-BE83-8BEA-169688ED60D6} - C:\WINDOWS\System32\nvunoqdy\oulkoqev.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {BA2DAA28-7483-CAF6-DDED-88A56F5FA71E} - C:\WINDOWS\System32\nmftiwvj\qecdrhvq.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Searchfst Class - {000277A3-7D84-406a-9799-D12A81594693} - C:\WINDOWS\srchfst.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [DellCleanup] c:\DELL\WINCLEAN.EXE
O4 - HKLM\..\Run: [DellSupportOobeCheck] C:\Program Files\Dell\Support\bin\OOBECheckStart.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QBCD Autorun] D:\autorun.exe restart QB_SEQUENCE first
O4 - HKLM\..\Run: [TotalRecorderScheduler] C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [Tracker] Tracker.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [hpsysconf1] C:\WINDOWS\lbfkjrm..exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [QBRSR] C:\WINDOWS\QuickBrowser.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [SrchfstUpdate] C:\WINDOWS\srchupdt.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [OfotoNow USB Detection] C:\WINDOWS\System32\RunDLL32.exe C:\PROGRA~1\Ofoto\OfotoNow\OFUSBS.DLL,WatchForConnection OfotoNow
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [bos2Rhetj] ntkmp32.exe
O4 - HKCU\..\Run: [Tsa] C:\PROGRA~1\COMMON~1\tsa\tsm.exe
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\The Jewett Family\Application Data\ttuh.exe
O4 - HKCU\..\Run: [Gnxtx] C:\WINDOWS\system32\l?as.exe(I removed one s to get this sent)
O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo30\MemTurbo.exe
O4 - Startup: Microsoft Outlook.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Philex Atomic Time.lnk = C:\Program Files\Philex Enterprises\Philex Atomic Time\Time.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?10934...
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akamai.net/7/1408/9955/20031016/akamai.info.apple.com/iTunes4/WW/win/061-0848.2003102...
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6B1B6D11-E497-11D3-BE0C-005004AD2E83} (ImageStation Home Printing Control) - http://www.imagestation.com/common/classes/ISUSPrintActiveX.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0727.dll
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
 
0 Kudos
10 Replies

Re: Help with multiple popups

Hi

1)Please run these 2 Online scans a) TrendMicro b)eTrust AV web scanner  use the clean funcation and let us know what they find.

2)Download FxAgentB.exe  PeperFix.exe Download CWShredder 

3)Reboot into safe mode run the tool listed in (2),follow How to remove QuickBrowser.exe
 
4) Repost your log
 
 
0 Kudos

Re: Help with multiple popups

adavej,

Ok, there's seems to be quite a few problems in there to fix. But before I can post a solution for you, I need to see a log from the newest version of HiJackThis; version 1.98.2. The new version will pick up alot of things the older versions do not.

Post a new log back, and i'll review it for you.

Mike.

 

0 Kudos

Re: Help with multiple popups

adavej,
 
Let's do some things in the meantime...
 

 
Go to www.trendmicro.com and click "Free Online Scan". It'll take a few minutes to download and install. When it's done, select all available drives, then click "Scan". This will often pick up some things that Norton's and McAfee will miss.
 

 
Also try Spybot S&D; version 1.3. Be sure to check for any updates, and install them if available. Then click "Check for Problems"; this program is free to use.
 

 
Be sure to post back a new log.
 
Mike.
 

Message Edited by Midnight Star on 11-06-2004 10:31 AM

0 Kudos
adavej
Bronze

Re: Help with multiple popups

Hi Jamez and Mike,   I have done all as instructed.

Housecall by Trendmicro found virus - troj siboco b and I deleted it.

Trust Av web did not run.

I deleted all reference to quickbrowser.

I did not get a popup when I rebooted, but would appreciate your review of the attached log as you indicated there were other issues.

Thanks in advance,  Dave

Logfile of HijackThis v1.98.2
Scan saved at 1:36:40 PM, on 11/6/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\WINDOWS\system32\Tracker.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\lbfkjrm..exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
C:\WINDOWS\System32\RunDLL32.exe
C:\PROGRA~1\COMMON~1\tsa\tsm.exe
C:\Documents and Settings\The Jewett Family\Application Data\ttuh.exe
C:\WINDOWS\system32\l?as.exe (again I removed an s from as.exe to get this to send)
C:\Program Files\Philex Enterprises\Philex Atomic Time\Time.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\MemTurbo30\MemTurbo.exe
C:\PROGRA~1\COMMON~1\tsa\ts.exe
C:\PROGRA~1\MICROS~4\Office10\OUTLOOK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\The Jewett Family\My Documents\Daves Data\PC Tools\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.comcast.net/home.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: Searchfst Class - {000277A3-7D84-406a-9799-D12A81594693} - C:\WINDOWS\srchfst.dll
O2 - BHO: Yahoo! Companion BHO - {02478D28-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6DA86A57-E533-54C3-D772-15550D85794D} - C:\WINDOWS\system32\ospn.dll (file missing)
O2 - BHO: (no name) - {79FCFD3B-5782-BE83-8BEA-169688ED60D6} - C:\WINDOWS\System32\nvunoqdy\oulkoqev.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {BA2DAA28-7483-CAF6-DDED-88A56F5FA71E} - C:\WINDOWS\System32\nmftiwvj\qecdrhvq.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Searchfst Class - {000277A3-7D84-406a-9799-D12A81594693} - C:\WINDOWS\srchfst.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [DellCleanup] c:\DELL\WINCLEAN.EXE
O4 - HKLM\..\Run: [DellSupportOobeCheck] C:\Program Files\Dell\Support\bin\OOBECheckStart.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QBCD Autorun] D:\autorun.exe restart QB_SEQUENCE first
O4 - HKLM\..\Run: [TotalRecorderScheduler] C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [Tracker] Tracker.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [hpsysconf1] C:\WINDOWS\lbfkjrm..exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [SrchfstUpdate] C:\WINDOWS\srchupdt.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [OfotoNow USB Detection] C:\WINDOWS\System32\RunDLL32.exe C:\PROGRA~1\Ofoto\OfotoNow\OFUSBS.DLL,WatchForConnection OfotoNow
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [bos2Rhetj] ntkmp32.exe
O4 - HKCU\..\Run: [Tsa] C:\PROGRA~1\COMMON~1\tsa\tsm.exe
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\The Jewett Family\Application Data\ttuh.exe
O4 - HKCU\..\Run: [Gnxtx] C:\WINDOWS\system32\l?as.exe (one S removed from as.exe)
O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo30\MemTurbo.exe
O4 - Startup: Microsoft Outlook.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Philex Atomic Time.lnk = C:\Program Files\Philex Enterprises\Philex Atomic Time\Time.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akamai.net/7/1408/9955/20031016/akamai.info.apple.com/iTunes4/WW/win/061-0848.2003102...
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6B1B6D11-E497-11D3-BE0C-005004AD2E83} (ImageStation Home Printing Control) - http://www.imagestation.com/common/classes/ISUSPrintActiveX.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0727.dll
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab

 

0 Kudos

Re: Help with multiple popups

adavej,
 
I was hoping the online scans would've removed alot more. Be sure to read this entire solution before beginning. There's a few programs that i'm not familar with, and i'll need you to cofirm whether they need to be removed; i've included them in the solution just in case you do.
 

 
First, Let's check "Add/Remove programs" for any entry(s) that we can remove(un-install), if present:
 
  • SideFind
  • SearchFast
 
While you there, if you see any other entry(s) including 'search' or 'toolbar', and you don't recognize it, nor intentionally installed it, remove it. Just be careful not to remove (un-install) any hot-fixes or system software.
 

 
These following item(s), i'm not sure about, so i'll leave them upto you. If you know what they are, and directly installed them on your pc, keep them,  otherwise, consider having HiJackThis 'fix' the entry(s):
 
  • C:\WINDOWS\system32\Tracker.exe
  • C:\WINDOWS\System32\GEARSec.exe
 
The solution below, includes the above entry(s) in the 'fix'. If you no longer want this application on your computer, try to remove it using "Add/Remove programs" first.
 

 
Next, go to "Task Manager" and end the following processes, if present:
 
  • tsm.exe
  • ts.exe
 

 
Next off, let's do the following (unregister the following dlls) from a command line, if present:
 
  • regsvr32 /u srchfst.dll
  • regsvr32 /u oulkoqev.dll
  • regsvr32 /u qecdrhvq.dll
 

 
Next, run HiJackThis, click "Scan", then check(tick) the following entry(s), if present:
 

C:\WINDOWS\system32\Tracker.exe
C:\WINDOWS\lbfkjrm..exe
C:\PROGRA~1\COMMON~1\tsa\tsm.exe
C:\Documents and Settings\The Jewett Family\Application Data\ttuh.exe
C:\WINDOWS\system32\l?as.exe (again I removed an s from as.exe to get this to send)
C:\PROGRA~1\COMMON~1\tsa\ts.exe
C:\WINDOWS\System32\GEARSec.exe

R3 - Default URLSearchHook is missing

O2 - BHO: Searchfst Class - {000277A3-7D84-406a-9799-D12A81594693} - C:\WINDOWS\srchfst.dll
O2 - BHO: (no name) - {6DA86A57-E533-54C3-D772-15550D85794D} - C:\WINDOWS\system32\ospn.dll (file missing)
O2 - BHO: (no name) - {79FCFD3B-5782-BE83-8BEA-169688ED60D6} - C:\WINDOWS\System32\nvunoqdy\oulkoqev.dll
O2 - BHO: (no name) - {BA2DAA28-7483-CAF6-DDED-88A56F5FA71E} - C:\WINDOWS\System32\nmftiwvj\qecdrhvq.dll

O3 - Toolbar: Searchfst Class - {000277A3-7D84-406a-9799-D12A81594693} - C:\WINDOWS\srchfst.dll

O4 - HKLM\..\Run: [Tracker] Tracker.exe
O4 - HKLM\..\Run: [hpsysconf1] C:\WINDOWS\lbfkjrm..exe
O4 - HKLM\..\Run: [SrchfstUpdate] C:\WINDOWS\srchupdt.exe
O4 - HKCU\..\Run: [bos2Rhetj] ntkmp32.exe
O4 - HKCU\..\Run: [Tsa] C:\PROGRA~1\COMMON~1\tsa\tsm.exe
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\The Jewett Family\Application Data\ttuh.exe
O4 - HKCU\..\Run: [Gnxtx] C:\WINDOWS\system32\l?as.exe (one S removed from as.exe)
 

 
Now, with all windows closed, except HiJackThis, click 'Fix Checked'.
 

 
Locate and delete the following item(s), if present. Make sure your able to view hidden and system files:
 
[file] C:\WINDOWS\system32\Tracker.exe
[folder] C:\WINDOWS\System32\nvunoqdy
(Make sure to check the contents, it should only contain randomly named files.)

[folder] C:\WINDOWS\System32\nmftiwvj
(Make sure to check the contents, it should only contain randomly named files.)
 
[file] C:\WINDOWS\lbfkjrm..exe
[file] C:\WINDOWS\srchupdt.exe
[file] ntkmp32.exe
(You'll have to use 'search' to find this one...)
 
[folder] C:\PROGRA~1\COMMON~1\tsa
(Make sure to check the contents, it should cotain files like: tsm.exe, ts.exe, etc.,.)

[file] C:\Documents and Settings\The Jewett Family\Application Data\ttuh.exe
 
Reboot your computer normally
 

 
 
Finally, run "Disk Cleanup", and allow it to remove anything that it finds.
 

 
Repost a new log.
 
Mike.
0 Kudos
adavej
Bronze

Re: Help with multiple popups

Hi Mike,   I have completed your list and deleted everything I could find.  Attached is a new log. How does it look now.  What I want to do is, after you review, keep a clean log as a master. Then if something happens I can check a new log against the master.

 

Thanks for your help,  Dave

 

Logfile of HijackThis v1.98.2
Scan saved at 3:07:32 PM, on 11/8/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
C:\WINDOWS\System32\RunDLL32.exe
C:\Program Files\Philex Enterprises\Philex Atomic Time\Time.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\MemTurbo30\MemTurbo.exe
C:\PROGRA~1\MICROS~4\Office10\OUTLOOK.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Documents and Settings\The Jewett Family\My Documents\Daves Data\PC Tools\HJT\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\cidaemon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.comcast.net/home.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - {02478D28-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [DellCleanup] c:\DELL\WINCLEAN.EXE
O4 - HKLM\..\Run: [DellSupportOobeCheck] C:\Program Files\Dell\Support\bin\OOBECheckStart.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QBCD Autorun] D:\autorun.exe restart QB_SEQUENCE first
O4 - HKLM\..\Run: [TotalRecorderScheduler] C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [OfotoNow USB Detection] C:\WINDOWS\System32\RunDLL32.exe C:\PROGRA~1\Ofoto\OfotoNow\OFUSBS.DLL,WatchForConnection OfotoNow
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo30\MemTurbo.exe
O4 - Startup: Microsoft Outlook.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Philex Atomic Time.lnk = C:\Program Files\Philex Enterprises\Philex Atomic Time\Time.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akamai.net/7/1408/9955/20031016/akamai.info.apple.com/iTunes4/WW/win/061-0848.2003102...
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6B1B6D11-E497-11D3-BE0C-005004AD2E83} (ImageStation Home Printing Control) - http://www.imagestation.com/common/classes/ISUSPrintActiveX.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0727.dll
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?323

 

0 Kudos

Re: Help with multiple popups

adavej,
 
Good work! That's looking alot better ... Smiley Very Happy. That sounds like a good idea - i'm working on an application to do just that, to help out with reviewing hijack logs.
 

 
Ok, let's see what this program turns up: "A squared 2". If it works, that will give you:
 
  • AdAware SE Personal, with Add-Ons.
  • Spybot S&D
  • HouseCall
  • A squared 2
Be sure to update any trojan definitions before beginning your scan.
 
---
 
Post back the results. If it locates and removes any problems, post back a new log and we'll use hijack to remove what's left.
 
---
 
This is the entry that i'm concerned the most about:
 
O4 - HKLM\..\Run: [DellCleanup] c:\DELL\WINCLEAN.EXE


 
Mike.
 
0 Kudos
adavej
Bronze

Re: Help with multiple popups

Hi Mike,  I ran all the suggested software:

A2 - found 4 items

Spybot - found 6

Ad-aware  - found 18 - One of the items was related to tracker

housecall - nothing

 

I am amazed that these programs keep coming.

Should I remove winclean.exe?

 

Attached is an updated log.

 

 

Logfile of HijackThis v1.98.2
Scan saved at 9:35:00 PM, on 11/8/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
C:\WINDOWS\System32\RunDLL32.exe
C:\Program Files\Philex Enterprises\Philex Atomic Time\Time.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\MemTurbo30\MemTurbo.exe
C:\PROGRA~1\MICROS~4\Office10\OUTLOOK.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\The Jewett Family\My Documents\Daves Data\PC Tools\HJT\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.comcast.net/home.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - {02478D28-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [DellCleanup] c:\DELL\WINCLEAN.EXE
O4 - HKLM\..\Run: [DellSupportOobeCheck] C:\Program Files\Dell\Support\bin\OOBECheckStart.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QBCD Autorun] D:\autorun.exe restart QB_SEQUENCE first
O4 - HKLM\..\Run: [TotalRecorderScheduler] C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [OfotoNow USB Detection] C:\WINDOWS\System32\RunDLL32.exe C:\PROGRA~1\Ofoto\OfotoNow\OFUSBS.DLL,WatchForConnection OfotoNow
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a2\a2guard.exe"
O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo30\MemTurbo.exe
O4 - Startup: Microsoft Outlook.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Philex Atomic Time.lnk = C:\Program Files\Philex Enterprises\Philex Atomic Time\Time.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akamai.net/7/1408/9955/20031016/akamai.info.apple.com/iTunes4/WW/win/061-0848.2003102...
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6B1B6D11-E497-11D3-BE0C-005004AD2E83} (ImageStation Home Printing Control) - http://www.imagestation.com/common/classes/ISUSPrintActiveX.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0727.dll
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?323

 

 

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Re: Help with multiple popups

adavej,
 
Good work! I believe we're in the clear ... Smiley Happy
 

 
I was concerned about the winclean.exe entry when i'd first researched it, but I believe it's ok. There was another incident of it where, after running HouseCall, it disappeared from the task list. That led me to believe it was a problem file; since it passed both the online scan and "A squared 2", we'll leave it for now.
 
AdAware and Spybot might be finding cookies or cached item(s), and that might be normal during routine web browsing. Try disabling 3-rd party cookies from within "Internet Explorer" and see if that helps reduce the number of occurances.
 
One of the biggest problem i've noticed since becoming involved with the whole spyware/malware scene, is that one product just isn't enough, and to me that's kinda' ridiculous.
 
When you encounter something that one of the programs in your arsenal picks up as bad, take a few minutes to do just a little research on it, to understand how it happen to get onto your pc to begin with. That  might help you tighten down your system, preventing any further problems.
 
Mike.
 
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