Before we do anything can you do a couple things first? Go to this sight http://www.trendmicro.com/en/home/us/enterprise.htm and do an online scan and delete whatever it finds. Be sure to highlight the drives you want to have searched.
After that could you please go to http://www.majorgeeks.com/download506.html and download AdAwareSE and delete what it finds. Then while using AdAware, click on add-ons and get their plug-in for the VX2 variant, and run that and delete what it finds. After that go to http://www.majorgeeks.com/download2471.html and download SpyBot and run that and delete what it finds.
Dell Forum Member Since 2004 but not an employee of Dell If this answers your question, click Yes