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striakedub9
1 Nickel

Malware (possibly a bot?) infection, slowing pc, and ever returning

My Trend Micro is continually reporting that malware has been detected and deletes it (setup.exe i believe). This file was always C:\WINDOWS\Temp\(four seemingly randomly generated letters)\setup.exe.  Trend Micro is also continually blocking "web threats" from sites like freezersc0rn.com as well as 95.143.193.138. I ran hijackthis and the post is below. any help, or advice is greatly appreciated, thank you!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:04:26 PM, on 5/24/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WTouch\WTouchService.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Windows Home Server\esClient.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart Server\MSSConnectorService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Hewlett-Packard\HP MediaSmart Server\MediaCollectorClient.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\Program Files\Trend Micro\RUBotted\RUBotSrv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\Pen_Tablet.exe
C:\Program Files\Windows Home Server\WHSConnector.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\WTouch\WTouchUser.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Creative\Mixer\CTSVolFE.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Trend Micro\Titanium\plugin\TMAS\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Trend Micro\RUBotted\RUBottedGUI.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\Program Files\Windows Home Server\WHSTrayApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061211
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1464\6.6.1079\TmIEPlg.dll
O2 - BHO: Trend Micro Toolbar BHO - {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: BrowserHelper Class - {9A065C65-4EE7-4DDD-9918-F129089A894A} - C:\Program Files\Windows Home Server\WHSDeskBands.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.5.1234\6.5.1234\TmBpIe32.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Home Server Banner - {D73E76A3-F902-45BD-8FC8-95AE8E014671} - C:\Program Files\Windows Home Server\WHSDeskBands.dll
O3 - Toolbar: Trend Micro Toolbar - {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [CTSVolFE.exe] "C:\Program Files\Creative\Mixer\CTSVolFE.exe" /r
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Trend Micro Titanium] C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe -set Silent "1" SplashURL ""
O4 - HKLM\..\Run: [Trend Micro Client Framework] "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe"
O4 - HKLM\..\Run: [OE] "C:\Program Files\Trend Micro\Titanium\plugin\TMAS\TMAS_OE\TMAS_OEMon.exe"
O4 - HKLM\..\Run: [Trend Micro RUBotted V2.0 Beta] C:\Program Files\Trend Micro\RUBotted\RUBottedGUI.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
O4 - HKUS\S-1-5-19\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O4 - Global Startup: SetPoint.lnk = ?
O4 - Global Startup: Windows Home Server.lnk = ?
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?125709613...
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab
O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.5.1234\6.5.1234\TmBpIe32.dll
O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1464\6.6.1079\TmIEPlg.dll
O18 - Protocol: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
O18 - Protocol: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - C:\Program Files\Trend Micro\Titanium\UIFramework\ProToolbarIMRatingActiveX.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBOID.EXE
O23 - Service: HPMSSConnectorService (HPMSSConnectorSvc) - HP - C:\Program Files\Hewlett-Packard\HP MediaSmart Server\MSSConnectorService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MediaCollectorService - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP MediaSmart Server\MediaCollectorClient.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Trend Micro RUBotted Service (RUBotSrv) - Trend Micro Inc. - C:\Program Files\Trend Micro\RUBotted\RUBotSrv.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\WINDOWS\system32\Pen_Tablet.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
O23 - Service: WTouch Service (WTouchService) - Wacom Technology, Corp. - C:\Program Files\WTouch\WTouchService.exe

--
End of file - 12516 bytes

0 Kudos
14 Replies
kevinf80
3 Zinc

Re: Malware (possibly a bot?) infection, slowing pc, and ever returning

Hello striakedub9 and welcome,

I'm kevinf80 and I will be helping with any malware issues you may have with your system.
  • Please be aware that some of the logs I may ask for can be very complex and can take a long time to decipher. I am a volunteer here with a job and family so I ask that you be patient when waiting for replies.
  • Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.
  • Either print or Save to Notepad all instructions and please follow them carefully, if there's something you don't understand or that will not work please let me know and we will go through it together.
  • Malware is often buggy and can be very unstable, with that in mind it is advisable to backup any important data before we begin.
  • If you do not reply within 72 hours the thread will be closed, if you need more time let me know. Likewise if I do not respond within 48 hours feel free to PM me.
  • If you have any P2P applications installed such as BitTorrent, uTorrent, Limewire etc etc, please uninstall them before we begin.
  • If you are using Cracked or Illegal software your thread will be locked and all help will cease.


Proceed as follows :-

Step 1

We need to see some additional information about what is happening in your machine.
Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool.
  • When done, DDS will open two (2) logs 1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop.
  • The instructions here ask you to attach the Attach.txt.user posted image

  • Instead of attaching, please copy/past both logs into your next reply.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run.
After downloading the tool, disconnect from the internet and disable all antivirus protection.
Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control HERE

Step 2

New GMER canned for any Google re-directs.

Download the GMER Rootkit Scanner. Unzip it to your Desktop.
Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur

Disable the active protection component of your antivirus and antispyware programs by following the directions that apply here:
Temporarily disable Security

Do not use your computer for anything else during the scan.
  • Double click GMER.exe.user posted image
  • If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO Then use the following settings for a more complete scan..
  • In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED ...
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
      user posted image
      Click the image to enlarge it

  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "ark.txt"
  • Save the log where you can easily find it, such as your desktop.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries


Please copy and paste the report into your Post.

What i`d like in your reply :-

  • Both logs from DDS
  • Log from GMER


Also is there any specific reason why you have not updated your OS to Service Pack 3 (SP3)

Kevin....

[img]http://en.community.dell.com/cfs-file.ashx/__key/communityserver-components-userfiles/00-00-87-63-64-Attached+Files/0172.dellrsnew.jpg[/img]
 

 

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striakedub9
1 Nickel

Re: Malware (possibly a bot?) infection, slowing pc, and ever returning

 
0 Kudos
kevinf80
3 Zinc

Re: Malware (possibly a bot?) infection, slowing pc, and ever returning

Continue as follows please :-

Step 1

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.

    user posted image


  • If an infected file is detected, the default action will be Cure, click on Continue.

    user posted image


  • If a suspicious file is detected, the default action will be Skip, click on Continue.

    user posted image


  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.

    user posted image


  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.


Step 2

Delete any versions of Combofix that you may have on your Desktop, download a fresh copy from either of the following links :-

Link 1
Link 2

  • Ensure that Combofix is saved directly to the Desktop Very important
    Before saving Combofix to the Desktop re-name to Gotcha.exe as below:

    user posted image


  • Disable all security programs as they will have a negative effect on Combofix, instructions available Here if required. Be aware the list may not have all programs listed, if you need more help please ask.
  • Close any open browsers and any other programs you might have running
  • Double click the user posted image icon to run the tool (Vista or Windows 7 users right click and select "Run as Administrator)
  • Instructions for running Combofix available Here if required.
  • If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?" Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.
  • When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" for further review


****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read Here why disabling autoruns is recommended.

*EXTRA NOTES*
  • If Combofix detects any Rootkit/Bootkit activity on your system it will give a warning and prompt for a reboot, you must allow it to do so.
  • If Combofix reboot's due to a rootkit, the screen may stay black for several minutes on reboot, this is normal
  • If after running Combofix you receive any type of warning message about registry key's being listed for deletion when trying to open certain items, reboot the system and this will fix the issue (Those items will not be deleted)


Post the logs from TDSSKiller and Combofix in next reply please...

Kevin

[img]http://en.community.dell.com/cfs-file.ashx/__key/communityserver-components-userfiles/00-00-87-63-64-Attached+Files/0172.dellrsnew.jpg[/img]
 

 

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striakedub9
1 Nickel

Re: Malware (possibly a bot?) infection, slowing pc, and ever returning

 
0 Kudos
kevinf80
3 Zinc

Re: Malware (possibly a bot?) infection, slowing pc, and ever returning

I`m very surprised that you are suffering re-directions for the first time. There was a definite TDL4 infection on your system, one of TDL4`s many traits is re-directions when using your browser. For re-directions to start after the infection has been caught and removed is unusual and also very worring.

Also the log from Combofix is from the second time it was used, when did you run it the first time....

Continue as follows please :-

Step 1

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text from between the dotted lines below into it:

------------------------------------------------------------------------------------------------------------------------------------------

Killall::
File::
c:\windows\system32\dpvacma.dll
DirLook::
C:\temp
C:\2e7f69845c969bfeed8b04149377c1

------------------------------------------------------------------------------------------------------------------------------------------

Save this as CFScript.txt, and as Type: All Files (*.*) in the same location as ComboFix.exe

user posted image

user posted image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

Step 2

Run ESET Online Scan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.ESET OnlineScan
  • Click the user posted image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on user posted image to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the user posted image icon on your desktop.

  • Check user posted image
  • Click the user posted image button.
  • Accept any security warnings from your browser.
  • Check user posted image
  • Leave the tick out of remove found threats
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push user posted image
  • Push user posted image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the user posted image button.
  • Push user posted image

You can refer to this animation by neomage if needed.
Frequently asked questions available Here Please read them before running the scan.

Also be aware this scan can take between one and several hours to complete depending on the size of your system.

Let me see the two logs in your next reply please....

Kevin

[img]http://en.community.dell.com/cfs-file.ashx/__key/communityserver-components-userfiles/00-00-87-63-64-Attached+Files/0172.dellrsnew.jpg[/img]
 

 

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striakedub9
1 Nickel

Re: Malware (possibly a bot?) infection, slowing pc, and ever returning

 
0 Kudos
kevinf80
3 Zinc

Re: Malware (possibly a bot?) infection, slowing pc, and ever returning

Hiya striakedub9,

No problem with reply times, real life comes first.....

Continue as follows please :-

Step 1

Please download OTM by OldTimer.
Alternative Mirror 1
Alternative Mirror 2
Save it to your desktop.
Double click OTM.exe to start the tool. Vista or Windows 7 users right click and select Run as Administrator
  • Copy the text between the dotted lines below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    -------------------------------------------------------------------

    Smiley Frustratedervices
    :Files
    ipconfig /flushdns /c
    :Commands
    [EmptyTemp]
    [ResetHosts]
    [ClearAllRestorePoints]

    ---------------------------------------------------------------------

  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red user posted image button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTM

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

If the machine reboots, the Results log can be found here:

c:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log

Where mmddyyyy_hhmmss is the date of the tool run.

Step 2

user posted image Please download Malwarebytes Anti-Malware and save it to your desktop.
Alernative D/L mirror
Alternative D/L mirror

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.


Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

Let me see the logs from OTM and Malwarebytes, also give update on any specific issues....

Kevin

[img]http://en.community.dell.com/cfs-file.ashx/__key/communityserver-components-userfiles/00-00-87-63-64-Attached+Files/0172.dellrsnew.jpg[/img]
 

 

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striakedub9
1 Nickel

Re: Malware (possibly a bot?) infection, slowing pc, and ever returning

So, I'm running OTM and after it revolted my pc, I noticed that there were some read only files on my desktop. Is this normal?

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striakedub9
1 Nickel

Re: Malware (possibly a bot?) infection, slowing pc, and ever returning

 
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