Malware: "Warning dangerous spyware. Many viruses.....". Cannot connect to internet. Computer slow. Pop windows

I am reviewing your log. In the meantime, you can help me by addressing the following:

* Have you have posted this issue on another forum? If so, please provide a link to the topic.

* If you have disabled System Restore in an attempt to begin cleaning malware, please enable it now. We will flush System Restore when we are finished cleaning and we are sure that everything is running smoothly.

* If you are using any cracked software, please remove it. Definition of cracked software HERE.

* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.  The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. That includes BitTorrent and similar programs. There is a list HERE.    

* If this computer belongs to someone else, do you have authority to apply the fixes we will use?

* Have you already fixed entries using HijackThis? If so, please restore all the backups and then post another log.

* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures. Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using. Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

* During the course of our cleanup please do not do any additional online work or surfing until we have verified that your system is clean.

* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.

* If your replies do not fit in one post while we are handling your issue, please reply to yourself until all text is submitted. It may take several posts.

I look forward to your reply so we can begin cleaning.

Instructions posted for this user are customized for this user only. The tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a log at the top of this board to start a new forum topic.

Here the answers to your questions in bold and italic font. Thanks for helping out.

*Have you have posted this issue on another forum? If so, please provide a link to the topic.
Yes I have. Here is the link:
http://en.community.dell.com/forums/p/19261101/19439004.aspx#19439004

* If you have disabled System Restore in an attempt to begin cleaning malware, please enable it now. We will flush System Restore when we are finished cleaning and we are sure that everything is running smoothly.
I am not familiare with system restore. Therefore I am assuming that I have never enable/disable them.

* If you are using any cracked software, please remove it. Definition of cracked software HERE.
I had gabroid video and have uninstalled it before the hijackthis was run. So the log attached is after I have deleted all of the cracked software to the best of my knowledge.

* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.  The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. That includes BitTorrent and similar programs. There is a list HERE.   
No P2P progarm is present in my computer currently.

* If this computer belongs to someone else, do you have authority to apply the fixes we will use?
It is my computer. I have another computer through which I am corresponding with you as my injected computer cannot be online to access internet.

* Have you already fixed entries using HijackThis? If so, please restore all the backups and then post another log.
No I have not. I have just scanned it once and accordingly have attached the log.

* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures. Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using. Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

* During the course of our cleanup please do not do any additional online work or surfing until we have verified that your system is clean.

* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.

* If your replies do not fit in one post while we are handling your issue, please reply to yourself until all text is submitted. It may take several posts.

Please download to your desktop on your clean computer: the installer for Malwarebytes' Anti-Malware from Here or Here

Use the update link HERE to manually download the update file as well.

Rename the mbam.exe installer to pritam.exe.

Next, copy the update file and the renamed installer file to a CD or flash drive.

Now you will  transfer the files to the infected computer.

1. Install the "pritam.exe" file on the infected computer.

2. Then run the update from your CD or USB stick so that you will have the current definitions.

3. Double-click on your renamed MBAM to start the program.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked,
  Click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Notes)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the entire report into your next reply. Also include a fresh HijackThis log.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process; if asked to restart the computer, please do so immediately.

If you encounter this message:
"c:\program files\malwarebytes' Anti-Malware\mbamext.dll
Unable to register the dll/ocx: RegSvr32 failed with exit code 0x5"
Click on ignore mbamext.dll

** If you need to re-install MBAM should you have a problem, but encounter issue in re-installing, try using the MBAM Cleanup Utility by downloading it from http://www.malwarebytes.org/mbam-clean.exe

1. Both the logs are attached.

2. Observation is: a) Can connect to the Internet. b) Active Desktop Recovery Screen is stil present at desktop background. c)Error messages do pop up but are less and different.

Malwarebytes' Anti-Malware 1.34
Database version: 1749
Windows 5.1.2600 Service Pack 3

3/1/2009 5:28:13 PM
mbam-log-2009-03-01 (17-28-13).txt

Scan type: Quick Scan
Objects scanned: 57282
Time elapsed: 4 minute(s), 6 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 1
Registry Keys Infected: 44
Registry Values Infected: 2
Registry Data Items Infected: 9
Folders Infected: 8
Files Infected: 27

Memory Processes Infected:
C:\WINDOWS\system32\frmwrk32.exe (Trojan.FakeAlert) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\Temp\ntdll64.dll (Trojan.FakeAlert) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\shoppingreport.hbax (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{e343edfc-1e6c-4cb5-aa29-e9c922641c80} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{d8560ac2-21b5-4c1a-bdd4-bd12bc83b082} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{20ea9658-6bc3-4599-a87d-6371fe9295fc} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a16ad1e9-f69a-45af-9462-b1c286708842} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c9ccbb35-d123-4a31-affc-9b2933132116} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbax.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbinfoband (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbinfoband.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebutton (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebutton.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebuttona (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebuttona.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.rprtctrl (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.rprtctrl.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{8ad9ad05-36be-4e40-ba62-5422eb0d02fb} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{aebf09e2-0c15-43c8-99bf-928c645d98a0} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{cdca70d8-c6a6-49ee-9bed-7429d6c477a2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d136987f-e1c4-4ccc-a220-893df03ec5df} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\shoppingreport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\afisicx (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\afisicx (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\afisicx (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\mabidwe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\mabidwe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\mabidwe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\avp.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\egui.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bdss.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\EKRN.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GUARD.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\MCSHIELD.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\xcommsvr.exe (Security.Hijack) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Framework Windows (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\explorer (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\userinit.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\userinit.exe -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\Administrator\Application Data\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\db (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\dwld (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\report (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Program Files\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Program Files\ShoppingReport\Bin (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Program Files\ShoppingReport\Bin\2.5.0 (Adware.Shopping.Report) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\ShoppingReport\Bin\2.5.0\ShoppingReport.dll (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Temp\winvsnet.tmp (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\Config.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Program Files\ShoppingReport\Uninst.exe (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ntdll64.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\afisicx.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mabidwe.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\comsa32.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\xccdf16_090131a.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\inf\xccdfb16_090131.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\warning.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ahtn.htm (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\frmwrk32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Temp\ntdll64.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\ntdll64.dll (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\system32\msrstart.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekarcnqufdx.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekatauulobd.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\senekavncyexcr.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\senekawqevphyh.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekawtsexfto.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\drivers\seneka.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\senekabokosibc.sys (Trojan.Agent) -> Delete on reboot.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:38:03 PM, on 3/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKLM\..\Policies\Explorer\Run: [xccinit] C:\WINDOWS\system32\inf\rundll33.exe C:\WINDOWS\xccdf16_090131a.dll xccd16
O4 - HKUS\S-1-5-18\..\Run: [WeatherDPA] "C:\Program Files\Zango\bin\10.3.75.0\Weather.exe" -auto (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [WeatherDPA] "C:\Program Files\Zango\bin\10.3.75.0\Weather.exe" -auto (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://mmi.milgard.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: sopidkc  Service (sopidkc) - Unknown owner - C:\WINDOWS\system32\sopidkc.exe

--
End of file - 4150 bytes

Dear Bugbatter,

I am still having problems with the computer. When I turn on the computer, I get the active recovery desktop (White background) coming up.  It pops up a message with the window "rundll". It says "error laoding C:\\windows\xccdf16_090131a.dll. The specified module could not be found."  The message goes away if I click ok.

If I press "Restore my Active Desktop" button on my desktop, I get a internet explorer script error. 

Thanks for looking at all this problems.

Did you reboot after running MBAM?

Open a command prompt:
Click start >run > type cmd and hit Enter
Into the command window type the following commands one at a time, hit Enter AFTER EACH LINE
sc stop sopidkc
sc delete sopidkc

Reboot into Safemode:
Turn on the computer.
Immediately begin tapping the F8 key.
Use the arrow keys to highlight Safe Mode and press the Enter key.
                   
Configure to show all files/folders:
Go to Start>Search and at the top select Tools>Folder Options
Select the View tab
Display the contents of system folders
Show hidden files and folders
Uncheck: Hide protected operating system files
Click on Apply.
Next go to the side of the Search box and select All files and folders. Go down to More advanced options.
Be sure the first three boxes are selected:
Search System folders
Search Hidden Files and folders
Search SubFolders

Delete this file:
C:\WINDOWS\system32\sopidkc.exe

Go back and rehide files.

Start>Search and at the top select Tools>Folder Options
Select the View tab
Display the contents of system folders
Show hidden files and folders
Check: Hide protected operating system files
Click on Apply.

Please run HijackThis and place a checkmark next to the following if it still exists:

O4 - HKLM\..\Policies\Explorer\Run: [xccinit] C:\WINDOWS\system32\inf\rundll33.exe C:\WINDOWS\xccdf16_090131a.dll xccd16

Close all other windows and click "Fix Checked". Close HijackThis.

Reboot into Normal mode.

• Click Start, click Control Panel, and then double-click Internet Options.
• On the General tab, click Delete Files under Temporary Internet Files.
• In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
• On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
• Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
• Click OK.

• Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

  Your MBAM is outdated, please update it and run a new scan. Please post that log along with a fresh HijackThis log. Let me know how things are running.
  

I have updated MBAM, and rebooted the computer several times.

I keep on getting two trojan viruses each time I run MBAM.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\userinit.exe

and

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\userinit.exe

are always present.

Logs are attached below:

Hijack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:56:06 PM, on 3/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [WeatherDPA] "C:\Program Files\Zango\bin\10.3.75.0\Weather.exe" -auto (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [WeatherDPA] "C:\Program Files\Zango\bin\10.3.75.0\Weather.exe" -auto (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://mmi.milgard.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

--
End of file - 4065 bytes

The other log is:

alwarebytes' Anti-Malware 1.34
Database version: 1818
Windows 5.1.2600 Service Pack 3

3/4/2009 7:55:03 PM
mbam-log-2009-03-04 (19-55-03).txt

Scan type: Quick Scan
Objects scanned: 58583
Time elapsed: 4 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\userinit.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\userinit.exe -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Please visit this webpage for download links, and instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

" * Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log for further review.

* Additional information on A/V control HERE

.* ComboFix is not intended for use with servers.

Here is the log:

ComboFix 09-03-04.01 - Administrator 2009-03-05 18:57:06.1 - NTFSx86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.510.328 [GMT -8:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
 * Created a new restore point
.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Install.txt
c:\windows\system32\inf\rundll33.exe
c:\windows\system32\init32.exe
c:\windows\system32\Install.txt
c:\windows\system32\test.ttt
c:\windows\system32\tmpxccacj0.exe
c:\windows\system32\uniq.tll
c:\windows\system32\win32hlp.cnf
c:\windows\system32\xcchit32.ini
c:\windows\xccwinsys.ini

c:\windows\system32\userinit.exe . . . is infected!!

.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_6TO4
-------\Legacy_AFISICX
-------\Legacy_DEFAULTLIB
-------\Legacy_MABIDWE
-------\Legacy_SOFTYINFORWOW1
-------\Service_6to4
-------\Service_seneka
-------\Service_softyinforwow1

(((((((((((((((((((((((((   Files Created from 2009-02-06 to 2009-03-06  )))))))))))))))))))))))))))))))
.

2009-03-01 17:16 . 2009-03-04 19:36 

We're making progress, but there is more to do.

Disconnect from the internet....pull the plug!

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray.

Otherwise, they may interfere with running ComboFix.

Open Notepad and copy/paste the following text between the lines below.

Do not copy the dotted lines.

** Make sure you copy/paste ALL the text at once. Do not try to edit extra spaces.

It will copy correctly to Notepad if you highlight and copy as is.

-----------------------------------------------------------------------------------

File::
c:\windows\system32\hgset.ini

----------------------------------------------------------------------------

Save this as CFScript.txt

Referring to the picture above, drag CFScript into ComboFix.exe

You will be prompted to run Combofix again.

Follow the same instructions you did before for running ComboFix.

CAUTION: Do not mouse-click ComboFix while it is running. It may cause it to stall.

When finished, a log is produced here: C:\ComboFix.txt

In your next reply, please post that log along with a new HijackThis log.

Here is the latest log after combofix scan.

Please let me know if I need to do anything.

Thanks

ComboFix 09-03-04.01 - Administrator 2009-03-06 23:34:49.2 - NTFSx86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.510.345 [GMT -8:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Administrator\Desktop\CFScript.txt
 * Created a new restore point

FILE ::
c:\windows\system32\hgset.ini
.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\hgset.ini

c:\windows\system32\userinit.exe . . . is infected!!

.
(((((((((((((((((((((((((   Files Created from 2009-02-07 to 2009-03-07  )))))))))))))))))))))))))))))))
.

2009-03-01 17:16 . 2009-03-04 19:36 

Please update MBAM and run an other scan. Following that please post the log. Thanks.

Just to be sure that file has been replaced. Let's run ComboFix one more time.

Disconnect from the internet....pull the plug!

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray.

Otherwise, they may interfere with running ComboFix.

Open Notepad and copy/paste the following text between the lines below.

Do not copy the dotted lines.

** Make sure you copy/paste ALL the text at once. Do not try to edit extra spaces.

It will copy correctly to Notepad if you highlight and copy as is.

-----------------------------------------------------------------------------------

FCopy::
c:\windows\ServicePackFiles\i386\userinit.exe | c:\windows\system32\userinit.exe

----------------------------------------------------------------------------

Save this as CFScript.txt

Referring to the picture above, drag CFScript into ComboFix.exe

You will be prompted to run Combofix again.

Follow the same instructions you did before for running ComboFix.

CAUTION: Do not mouse-click ComboFix while it is running. It may cause it to stall.

When finished, a log is produced here: C:\ComboFix.txt

In your next reply, please post that log along with a new HijackThis log. Let me know how things are running. Back to normal yet?

Here is the updated MBAM scan log.

Malwarebytes' Anti-Malware 1.34
Database version: 1825
Windows 5.1.2600 Service Pack 3

3/7/2009 11:37:08 AM
mbam-log-2009-03-07 (11-37-08).txt

Scan type: Quick Scan
Objects scanned: 58801
Time elapsed: 2 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Here is the MBAM scan a