WindowPains
1 Copper

New log for evaluation

Hello, I am not experiencing obvious symptoms of infection but would appreciate having any feedback on this log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:08:22 PM, on 9/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
Y:\Misc32\Acronis\TrueImageCW\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
Y:\Misc32\Acronis\TrueImageCW\TimounterMonitor.exe
C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
Y:\Misc32\Adobe\Distillr\acrotray.exe
Y:\Misc32\FileManagerNT4\WINFILE.EXE
C:\Program Files\Creative\ShareDLL\CADI\NotiMan.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Canon\DIAS\CnxDIAS.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\PGPsdkServ.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MS\Windows Defender\MsMpEng.exe
C:\Program Files\MS\Windows Defender\MSASCui.exe
Y:\Misc32\Mozilla\Firefox\firefox.exe
Y:\Misc32\Internet\Symantec\Norton AntiVirus\Navw32.exe
Y:\MSOffice\Acccess\msaccess.exe
Y:\Misc32\Misc\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/Administrator/Application%20Data/Mozilla/Firefox/Profiles/6s40tct2.default/bookmarks.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - Y:\Misc32\Adobe\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - Y:\Misc32\Adobe\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [OSSelectorReinstall] C:\Program Files\Common Files\Acronis\Acronis Disk Director\oss_reinstall.exe
O4 - HKLM\..\Run: [TrueImageMonitor.exe] Y:\Misc32\Acronis\TrueImageCW\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] Y:\Misc32\Acronis\TrueImageCW\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [RCSystem] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" RCSystem * -Startup
O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" /r
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "Y:\Misc32\Adobe\Acrobat8\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "Y:\Misc32\Internet\Symantec\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\MS\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\RunOnce: [WIAWizardMenu] RUNDLL32.EXE C:\WINDOWS\system32\sti_ci.dll,WiaCreateWizardMenu
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Acrobat Assistant (PDF creation).lnk = Y:\Misc32\Adobe\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma (Calibrate monitor).lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = Y:\Misc32\Adobe\Acrobat8\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = Y:\Misc32\Adobe\Acrobat8\Reader\AdobeCollabSync.exe
O4 - Global Startup: Automachron (Clock Set).lnk = Y:\Misc32\Clocks\Automachron\achron.exe
O4 - Global Startup: File Manager NT4.lnk = Y:\Misc32\FileManagerNT4\WINFILE.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Canon Driver Information Assist Service - CANON INC. - C:\Program Files\Canon\DIAS\CnxDIAS.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - Y:\Misc32\Internet\Symantec\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PGPsdkService (PGPsdkServ) - PGP Corporation - C:\WINDOWS\System32\PGPsdkServ.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

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End of file - 9945 bytes
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5 Replies
7 Gold

Re: New log for evaluation

I don't see any problems in your log.

There are a few optionals that you can fix depending on your needs. They use some resources and may not be needed at Startup.
Fixing them here will not prevent you from opening them manually as needed.

If you want to fix them, open HijackThis and run a scan. (No need to save the log unless you intend to post it back here.)

Place a checkmark next to the ones you would like to fix:

O4 - HKLM\..\Run: [SunJavaUpdateSched] \"C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe\"
Sun Java update scheduler. Checks for updates. Not necessary. Removing this entry will free up a small amount of system resources.

O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
Soundblaster X-Fi card related. This particular process provides the help functionality for your card. It is not necessary, however, if you do not have a Creative Lans X-Fi card or a similar sound card by Creative Labs, then this file might be spyware, attemtping to masquerade as the Creative Labs software.

O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
A small program that reminds you to register your Creative Labs product (i.e. sound card, video card). Unnecessary. Removing this will free up a small amount of system resources.

O4 - Global Startup: Adobe Gamma (Calibrate monitor).lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
Adjusts monitor colours across all programs, including Photoshop. It is needed by some graphics professionals who want their monitor calibrated. Most home users will not need it, and thus should remove this entry.

Close all windows except HijackThis and click "Fix Checked". Close HijackThis and reboot.

That should do it.

Here is my standard list of simple steps that you can take to reduce the chance of infection in the future.

You may have already taken some of these steps:
1. Visit Windows Update:
Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS.
Windows Update: http://v4.windowsupdate.microsoft.com/en/default.asp

2. Adjust your security settings for ActiveX:
Go to Internet Options/Security/Internet, press 'default level', then OK.
Now press "Custom Level."
In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX controls not marked as safe" to 'disable'.

3. Download and install the following free programs:
a. SpywareBlaster: (Not recommended for Vista)
http://www.javacoolsoftware.com/spywareblaster.html
Tutorial here: http://www.bleepingcomputer.com/forums/tutorial49.html
b. SpywareGuard:
http://www.javacoolsoftware.com/spywareguard.html
Tutorial here: http://www.bleepingcomputer.com/tutorials/tutorial50.html
Periodically check for updates in both programs.

4. Please use a firewall and realtime anti-virus. Keep the anti-virus software and firewall software up to date.
Note: Zone Alarm Firewall (Zone Labs) http://www.zonelabs.com/store/content/company/products/trial_zaFamily/trial_zaFamily.jsp?lid=home_fr...
Sunbelt Kerio has a free version: http://www.kerio.com/kpf_download.html

5. You might consider installing Mozilla / Firefox.
http://www.mozilla.org/

6. Install spyware detection and removal programs:
You may also want to consider installing either or both of AdAware (free version) and Spybot S&D (freeware). Use these programs to regularly scan your system for and remove many forms of spyware/malware.

a. Ad-aware: http://www.lavasoft.de/software/adaware/

b. SpyBot S&D: http://safer-networking.org/en/news/2005-05-31.html

I would check for updates in SpyBot once a week or so.
Check for updates in Ad-aware frequently.

7. Before using or purchasing any Spyware/Malware protection/removal program, always check the following Rogue/Suspect Spyware Lists.
http://www.spywarewarrior.com/rogue_anti-spyware.htm
http://www.malwarebytes.org/database.php

8. If you have not already done so, you might want to install CCleaner and run it in each user's profile: http://www.ccleaner.com/
** UNcheck the option to install the Yahoo toolbar that is checked by default for the Standard version, or download the toolbar-free versions (Slim or Basic) when given the option for those.

9. If you use Adobe Reader it may need to be updated to be sure that you have a more secure version. If you are using a version prior to v. 6.05, you should update to 6.05, preferably version 8.1.0.
It would be best to remove prior versions before updating to a new version.
If you need additional assistance, the Adobe forums are here: http://www.adobe.com/support/forums/main.html

10. Make sure you are using the most updated version of Java.
The current version is Java Runtime Environment (JRE) 6u2

You can go here to download the latest version of Java Runtime Environment (JRE) 6.
Scroll down to where it says "Java Runtime Environment (JRE) 6u2 allows end-users to run Java applications".

Click the link to download the Windows (Offline Installation) package: Save it, do not run it. When the download is complete, close the browser.

Remove all prior versions using Add/Remove Programs, and delete the Java folder in Program Files.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u2-windows-i586-p.exe to install the newest version.
Official JAVA Installation Instructions if needed.
Reboot.

11. Practice Safe Surfing with with TrendProtect by Trendmicro.
TrendProtect is a browser plugin that assigns a safety rating to domains listed in your search engine. TrendProtect also adds a new button to your browser's toolbar area. The icon and color of the button changes to indicate whether the page currently open is safe, unsafe, trusted, or unrated, or whether it contains unwanted content.

The following color codes are used by TrendProtect to indicate the safety of each site.

Red for Warning
Yellow for Use Caution
Green for Safe
Grey for Unknown


12. Here are some helpful articles:
"So how did I get infected in the first place?"
by TonyKlein
http://computercops.biz/postlite7736-.html

"I'm not pulling your leg, honest"
by Sandi Hardmeier
http://www.microsoft.com/windows/IE/community/columns/pulling.mspx

13. This is an excellent resource for users of all levels. General computer maintenance as well as internet security is covered.
Rootkits for Dummies
(Paperback)
by Larry Stevenson (Author), Nancy Altholz (Author)

Happy and Safe Surfing!

Windows Insider MVP 2016 - Present

Microsoft MVP - Consumer Security 2006-2016

Social Media and Community Professional

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WindowPains
1 Copper

Re: New log for evaluation

Thank you very much Bugbatter for taking the time and giving me such a thorough answer. I'll do what you mentioned and have already implemented quite a few of the safeguards you state.

I do have a Soundblaster X-Fi card and Photoshop, use Firefox, and run Norton Internet Security, but will review and consider the other solutions you mention.

Like you mention, it does seem to me desirable to keep Java up-to-date automatically, thus I have allowed jusched.exe to keep operating. Why out of curiosity do you feel it is not necessary?

Best wishes,

WindowPains
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7 Gold

Re: New log for evaluation

You are in good shape. Yes, it is necessary to keep Java updated. It is just not necessary to have the scheduler keep checking for updates if you are accustomed to checking every so often yourself. Some people prefer these automatic notifications, and some don't. That's why that one is considered optional.

You're welcome. I'm glad we could help. 🙂

Windows Insider MVP 2016 - Present

Microsoft MVP - Consumer Security 2006-2016

Social Media and Community Professional

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WindowPains
1 Copper

Re: New log for evaluation

Thank you again, makes sense
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7 Gold

Re: New log for evaluation

You are most welcome. Thumbs Up 5

Windows Insider MVP 2016 - Present

Microsoft MVP - Consumer Security 2006-2016

Social Media and Community Professional

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