First, please forgive me, my knowledge of computers is EXTREMELY limited. Any help that can be rendered would be greatly appreciated!
I am running the Trend Micro Housecall free online virus scans (a last resort for a novice like me who has had a total computer breakdown!). The scan has detected the WORM NETSKY P... virus, and it says that it is Non Cleanable.
Any ideas as to what I can do now? In layman's terms?