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ewm830
1 Copper

Non Cleanable Virus

First, please forgive me, my knowledge of computers is EXTREMELY limited.  Any help that can be rendered would be greatly appreciated!
 
I am running the Trend Micro Housecall free online virus scans (a last resort for a novice like me who has had a total computer breakdown!).  The scan has detected the WORM NETSKY P... virus, and it says that it is Non Cleanable. 

Any ideas as to what I can do now?  In layman's terms?
 
Thanks for the feedback.
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2 Replies
ewm830
1 Copper

Re: Non Cleanable Virus

In addition, the location for the viruses is in a PCHealth folder in my Windows file.  Is this legitimate, or should it be deleted?

Thanks again.

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ewm830
1 Copper

Re: Non Cleanable Virus

Thanks for your help!  I did remove the worm.  I now have found the Trojan virus.  Is there a similar program I can run for that?

Thanks!

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