I received a phone call at home from the Oakland CA area today. It went something like this:
"Sir, I'm from 'Windows' and am calling to report problems with your computer ... " at which point I cut her off, laughed and said I didn't believe her, and hung up. She didn't call back.
Had this call originated in Canada, I would have reported this number to the RCMP fraud squad. Instead I reported it here:
Turns out others had reported this number many times.
Fraudulent phone calls pretending to offer phone support needing access to your system for non-existent problems are hardly news, but I hadn't realized how increasingly common (and often successful) they are:
Just a timely reminder.
Dell Forum Member since 2,000
Windows 7/sp1 (64- Bit): Malwarebytes 3.x Premium, Windows Firewall, WinPatrol PLUS, Emsisoft Emergency Kit Free and HitmanPro Free (on-demand scanners), OpenDNS, MVPS Hosts file, SpywareBlaster, Pale Moon web browser, Sandboxie, CCleaner Free.
Windows 10 Pro (64- Bit): Same protection plus Windows Defender AV.
"In the future, everyone will be anonymous for 15 minutes" - Banksy
Yes, this is becoming quite a problem.
Let's be blunt:
Microsoft is NOT monitoring people's computers for viruses [nor other problems].
DELL is NOT monitoring people's computers for viruses.
Even your ISP is NOT monitoring your computer for viruses.
So if you get an UNsolicited call from these --- or just about anyone else --- "advising" you of a problem on your computer which they need to repair... for which they request permission to have "remote access" to your PC, and/or request credit-card (or bank) information so you can pay for their help... IT'S A SCAM! As Joe did, just hang up on them.
Giving them (remote) access to your machine will allow them:
1) to search through your computer to find any sensitive information (credit card, bank account, and social security numbers; address & phone --- if you've saved any of these on your PC)... with which they can "steal" your identity and defraud you financially; and/or
2) to infect your machine [with viruses/malware], after which they can "confirm" the problem, and demand a "ransom" to fix it.
Windows 10 Pro (64-bit), Panda DOME 18.7.4, MBAM3 Pro, Windows Firewall, OpenDNS Family Shield, SpywareBlaster, MVPS HOSTS file, MBAE Premium, MCShield, WinPatrol PLUS, SAS (on-demand scanner), Zemana AntiLogger Free, Microsoft EDGE, Firefox, Pale Moon, uBlock Origin, CryptoPrevent.
[I believe computer-users who sandbox (Sandboxie) are acting prudently.]