Dell Forum Member Since 2004 but not an employee of Dell
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When I attempted to download Ad-Aware SE Personal the following msg appeared;
"Could not initialize installation. File size expected=2636408, size returned=117026."
When I attempted to download Trend Micro HouseCall the T-Ball Logo never appeared even after several attempts.
I already had Spybot which was recomended by Texruss back in April. It can find no bots at all.
BTW my OS is Windows XP.
You suggested to go to majorgeeks and "download HijackThis to its own folder and Midnight Star suggests running HijackThis from "Safw Mode." I 'm a real novice here and don't know how to do these things. If you could walk me through exactly what steps are necessary to accomplish this It would be greatly appreciated.
Whatever is living within my system is wise and won't allow me to download any programs designed to eradicate them! It either won't allow the download or if the program is able to download it won't allow them to run. So, how do I get these programs into my computer?
I am also experiencing 2 other annoying probs. When I click the mouse to go somewhere else the cursor jumps out of position by itself. When I type in a domain name and clock "GO" noting happens. I either must highlight the domain name and then click "GO" or I must hit the "GO" key numerous times. Then the screen gets bogged down with that many requests and takes forever. Lastly, when I sign on to Verizon Broadband DSL it now takes at least three (3) attempts to get connected unlike before I began to experience any problems when it only took one time.
Any guidance and wisdom would be greatly appreciated!