teenabeena
1 Nickel

Please help! So much spyware and pop-ups! Tesllar A, and SillyDI DBI trojans!? ---logfile enclosed:

I have Norton 360, SUPERantispyware,Ad-Aware, and Anti-spy on the Yahoo toolbar. The toolbar anti-spy keeps finding Tesllar A and SillyDI DIB trojans that won't let me remove them, along with TONS and tons of tracking cookies. It will delete all of the tracking cookies, but if you run the scan 5 minutes later they're all back, plus more! The other programs don't find the trojan things. I can't hardly use internet explorer because hundreds of windows of pop-ups keep opening and you can't close them most of the time. And it's running SO slow!  I'm not computer literate, so please explain to me in laymans terms 🙂 How do I get rid of this? It keeps telling me that it can't quarantine it and that it needs administrator rights, even though I AM the administrator on my computer. Thanks so much for your time and help!
Someone told me how to post the following:
 
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:38:34 PM, on 12/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\CA Yahoo! Anti-Spy\CAYahooAntispy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SpruceBHO - {54DE7259-C729-45B1-BBD8-4BE9B5BD8248} - C:\Program Files\Spruce\Spruce.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {9AA300FD-A52F-4B0B-967B-F413E5929BAF} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-21-2777895348-688668983-210405591-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - S-1-5-18 Startup: .protected (User 'SYSTEM')
O4 - .DEFAULT Startup: .protected (User 'Default user')
O4 - Startup: .protected
O4 - Global Startup: .protected
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZCxdm793MDUS
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Defender Pro\Defender Pro Internet Security 6.0\scieplugin.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://www.worldwinner.com/games/v53/h2hpool/h2hpool.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: byxutst - byxutst.dll (file missing)
O20 - Winlogon Notify: lstiteaq - C:\WINDOWS\
O20 - Winlogon Notify: opnomkl - opnomkl.dll (file missing)
O20 - Winlogon Notify: uveitija - uveitija.dll (file missing)
O20 - Winlogon Notify: winlbf32 - C:\WINDOWS\
O20 - Winlogon Notify: ymksisfg - ymksisfg.dll (file missing)
O23 - Service: Defender Pro Internet Security (AVP) - Defender Pro - C:\Program Files\Defender Pro\Defender Pro Internet Security 6.0\avz.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
--
End of file - 10696 bytes
0 Kudos
36 Replies
Bugbatter
6 Gallium

Re: Please help!

Welcome. Thank you for using Dell Community Forums.
I am reviewing your log.
In the meantime, you can help me by doing the following:

* Have you have posted this issue on another forum? If so, please provide a link to the topic.

* If you are using any cracked software, please remove it.
Definition of cracked software:
http://en.wikipedia.org/wiki/Software_cracking

* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.
The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state.

* If this computer belongs to someone else, do you have authority to apply the fixes we will use?

* Have you already fixed entries using HijackThis? If so, please restore all the backups and then post another log.

* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures.
Please follow all instructions in sequence, and do not run any fixes or scanners on your own because this may cause conflicts with the tools that I am using.

* It may take several days to completely clean the infection. If your replies with long logs do not fit in one post while we are handling your issue, please reply to yourself until all text is submitted. It may take several posts.

You have entries from Defender Pro Internet Security on there. Are you using that?

Windows Insider MVP 2016 -

Microsoft MVP - Consumer Security 2006-2016

Social Media and Community Professional

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teenabeena
1 Nickel

Re: Please help!

Hi, thank you so much for helping me, I really appreciate it! To answer your questions...
1. No I haven't posted this issue on any other forum
2. There's no illegal software
3. No P2P file sharing
4. I am fixing my father's computer for him, yes I have authority
5. No, I haven't done anything except copy and paste the log in here
6. The Defender Pro was on here, but my father said it didn't work and he said he deleted it. So, if it's still on there, he doesn't want it.
 
I have a question... right now I'm writing this to you on my mother's computer, which has no problems. Is that okay that I'm not on the broken one when replying? And also, when you say to copy or print all instructions when you begin working, where do I copy it from? A message you send me?
0 Kudos
Bugbatter
6 Gallium

Re: Please help!

It is easiest if you reply using the infected computer, or you will have to download tools to a USB stick or CD and transfer them to the infected computer. You would have to transfer the logs back to whatever computer you are using so that I can review the logs. That sounds like a lot of trouble, so it's really easier to just use the infected computer for coming here (no other surfing until clean, though). We may also ask that you run an online scan at one point, so you would need to be on the infected computer for that.

To print instructions, the easiest way would be to highlight the text on this page and have your printer print the "Selection".

Our procedures need to be followed EXACTLY. We will be using some tools that can damage your computer if used improperly. Following the steps in order is very important!

This is what we need to do first:
Please reboot into Safemode. (The screen will look strange, and Windows will take longer to load, but just let it load with minimal drivers.)
To do this:
Turn on the computer.
Immediately begin tapping the F8 key.
Use the arrow keys to highlight Safe Mode and press the Enter key.

The infected computer is running MyWebSearch (or MyBar). This is not technically malware, but it may bring malware with it.
There are safer alternatives available such as the Google toolbar. I recommend that you remove it.
To do this go to Control Panel > Add/Remove Programs and remove:
My Search Bar, My WebSearch Email Plugin, and My Web Search Bar Search Scope Monitor (whichever of these are listed)

Delete this folder C:\PROGRA~1\MYWEBSEARCH

Reboot normally.

Now we have to look for the infection. After I review the logs produced, we can clean some more.

Please download SmitfraudFix (by S!Ri) to your Desktop.
Alternate link:
http://www.bleepingcomputer.com/files/smitfraudfix.php
Double-click Smitfraudfix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply below.

IMPORTANT: Do NOT run any other options until you are asked to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool";
it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

http://www.beyondlogic.org/consulting/proc...processutil.htm

Windows Insider MVP 2016 -

Microsoft MVP - Consumer Security 2006-2016

Social Media and Community Professional

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teenabeena
1 Nickel

Re: Please help!

Hi, I did as you said, and re-booted in safe mode. I went to add/Remove programs and clicked on the My Web Search thing, then I hit the Change/Remove button and it gave me the following error:
 
RUNDLL
Error loading C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsbar.dll
The specified module could not be found.
 
 
So, I didn't go into C and delete the folder either because I didn't know if I was still suppossed to.
Now what?
0 Kudos
Bugbatter
6 Gallium

Re: Please help!

Don't worry about that for now. We'll deal with it later.
Please continue with SmitfraudFix Option #1 so I can review that log. Thanks. 🙂

Windows Insider MVP 2016 -

Microsoft MVP - Consumer Security 2006-2016

Social Media and Community Professional

0 Kudos
teenabeena
1 Nickel

Re: Please help!

SmitFraudFix v2.274
Scan done at 14:02:39.18, Tue 01/01/2008
Run from C:\Documents and Settings\Phil\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode
»»»»»»»»»»»»»»»»»»»»»»»» Process
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\cmd.exe
»»»»»»»»»»»»»»»»»»»»»»»» hosts

»»»»»»»»»»»»»»»»»»»»»»»» C:\

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS
C:\WINDOWS\.protected FOUND !
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Phil

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Phil\Application Data

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu
C:\DOCUME~1\Phil\STARTM~1\Programs\Startup\.protected FOUND !
C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\.protected FOUND !
»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Phil\FAVORI~1

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components
 
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
 
»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!
IEDFix.exe by S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
"LoadAppInit_DLLs"=dword:00000001

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""

»»»»»»»»»»»»»»»»»»»»»»»» Rustock
 
»»»»»»»»»»»»»»»»»»»»»»»» DNS
Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
DNS Server Search Order: 192.168.0.1
DNS Server Search Order: 205.171.3.65
HKLM\SYSTEM\CCS\Services\Tcpip\..\{580ABE59-3834-437D-9EC7-38187680EB1D}: DhcpNameServer=192.168.0.1 205.171.3.65
HKLM\SYSTEM\CS1\Services\Tcpip\..\{580ABE59-3834-437D-9EC7-38187680EB1D}: DhcpNameServer=192.168.0.1 205.171.3.65
HKLM\SYSTEM\CS3\Services\Tcpip\..\{580ABE59-3834-437D-9EC7-38187680EB1D}: DhcpNameServer=192.168.0.1 205.171.3.65
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 205.171.3.65
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 205.171.3.65
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 205.171.3.65

»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection

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0 Kudos
Bugbatter
6 Gallium

Re: Please help!

Good job!
Please print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, double-click on SmitfraudFix.exe again.
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report along with all others into your next reply along with a new HijackThis log.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : Running option #2 on a non-infected computer will remove your Desktop background. You can reapply your desktop background again afterwards
.

____________________________________________________________

Clean out your Temporary Internet files. Proceed like this:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.
Next Click Start, click Control Panel and then double-click Display.
Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.
Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin
______________________________


In your next reply please include:

1. The report from SmitfraudFix found here: C:\rapport.txt
2. A fresh HijackThis log

You may need several replies to post the requested logs; otherwise they might get cut off.

Windows Insider MVP 2016 -

Microsoft MVP - Consumer Security 2006-2016

Social Media and Community Professional

0 Kudos
teenabeena
1 Nickel

Re: Please help!

I restarted it in safe mode and neither HiJack This, or Smitfraud were anywhere to be found. So, I restarted it normally to see if I had done something to them by accident, but they were right there on the desktop. So, I rebooted into safe mode again and they were gone.
Don't know what to do....
0 Kudos
Bugbatter
6 Gallium

Re: Please help!

Run SmitfraudFix in Normal mode and we'll see what it comes up with.

Windows Insider MVP 2016 -

Microsoft MVP - Consumer Security 2006-2016

Social Media and Community Professional

0 Kudos