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Captain_o
1 Copper

ads spam

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Hi I keep getting ads on both google chrome and Microsoft edge. I have tried to disable, block sites but it is not working. I am thinking of resetting my pc but i read i wont work. Please help Paul NB i have alienware
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1 Solution

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7- Thorium

Re: ads spam

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Scan thoroughly for malware. You can use the free versions of Malwarebytes and SuperAntiSpyware. They're "on-demand" scans so they only run when you launch them and they shouldn't interfere with whichever active anti-malware app you use, like Windows Defender, Norton, etc.

I'd scan with both since neither will find everything...

Ron

   Forum Member since 2004
   I am not a Dell employee

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11 Replies
7- Thorium

Re: ads spam

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Lots of sites host ads as a way to support that site. Is that what you mean? Without ads those sites would have to charge for access. And if you try to block the ads, some sites may not let you in.

Or, are you seeing ads on sites like this forum which don't host ads?

 

Ron

   Forum Member since 2004
   I am not a Dell employee

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Captain_o
1 Copper

Re: ads spam

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they just pop up out of know where.

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Moderator
Moderator

Re: ads spam

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Thank you for the Service Tag. 
Let me look into this and help you out towards resolution.

My name is Khalander, your dedicated support assistant.
Before we proceed, could you share the below information for verification purposes?
Owner's name:
Phone:
Email:
Current location:

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Captain_o
1 Copper

Re: ads spam

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is there away i can communicate via private message. i dont feel comfortable giving out information like that

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Captain_o
1 Copper

Re: ads spam

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Paul Okwii

<Email id removed>

Kenya

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7- Thorium

Re: ads spam

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@Captain_o  - Please remove the email address from your last post. You were right to say you didn't want to post your info in this thread, but then you did it anyway...

Double-click Dell Cares in Khalander's post and when that window opens, look for Contact Me on the right side of the page and send a Private Message with the info that was requested.

And answer my questions too... 😉

Ron

   Forum Member since 2004
   I am not a Dell employee

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Captain_o
1 Copper

Re: ads spam

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They just pop up and open new windows. 

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7- Thorium

Re: ads spam

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Scan thoroughly for malware. You can use the free versions of Malwarebytes and SuperAntiSpyware. They're "on-demand" scans so they only run when you launch them and they shouldn't interfere with whichever active anti-malware app you use, like Windows Defender, Norton, etc.

I'd scan with both since neither will find everything...

Ron

   Forum Member since 2004
   I am not a Dell employee

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Captain_o
1 Copper

Re: ads spam

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i have used both but they still pop up but less frequently

 

What know? Should i rest my computer 

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