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September 15th, 2012 00:00

where do I put the report ComboFix

i have made a scan on my computer but i need assistence were i put de relatory for check?

 

im new here and i dont understand much in computer language so anyone can help i apreciate,

3 Apprentice

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15.2K Posts

September 15th, 2012 10:00

Combofix comes with an explicit disclaimer from its author, that it should only be run under the supervision of a malware-removal expert.   Doing so on your own risks damaging your system.   Please be careful not to run any more scanners unless explicitly advised.
 
 
One-on-one Malware Analysis/Removal is no longer done at the Dell Forums. 
.
Please follow the directions at http://www.spywareinfoforum.com/index.php?showtopic=79038 to register and post the requested logs at SpywareInfoForum.com ; there are expert helpers there who can "walk you through" procedures to analyze your system, and clean-up the infection.   All help provided there is FREE.   If you decide to go for help there, please wait for a response, and do NOT attempt to run any other scans/removers on your own --- do exactly what they instruct you to do, no more, no less.
Good luck!

20.5K Posts

September 15th, 2012 10:00

Hi Habovsky,

As ky331 has mentioned, Dell no longer handles diagnostic logs for malware removal issues. SpywareInfoForums is included in the options listed at the top of the this forum. Some are free; some require a fee. If you prefer a Spanish language forum this is a good one: http://www.forospyware.com/

Please use only one resource. It can be counter-productive to have too many people trying to help. Good luck! :emotion-1:

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