say that worked!! yea!! the latest version of java
is installed. thanks!!!
below is the latest security check log:
Results of screen317's Security Check version 0.99.16
Windows XP Service Pack 3
Internet Explorer 8
Windows Firewall Enabled!
ESET Online Scanner v3
Microsoft Security Essentials
Antivirus up to date!
Anti-malware/Other Utilities Check:
Java(TM) 6 Update 26
Adobe Flash Player
objlist.exe by Laurent
Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
``````````End of Log````````````
thanks soooooooo much for your help!!
please let me know if there's anything else i need to do.
will you let me know which of the tools i can delete. or should i just
leave them in place.
also was wondering what you recommend with regard to mse alert levels.
i have set mine at severe alert - delete, high alert - delete, medium - quarantine,
and low - quarantine. (or should i just put all them at delete?)
Those alert levels seem fine. With the lower alert levels, these can sometimes be FP (False Positives). So, it's always better to be able to drop back on a wrongly identified file in the quarantine. A luxury you do not have if the file is deleted.
These next steps will remove all the tools we have used and perform a few other important tasks. After these steps, if all goes well, I will post you some useful information to prevent reinfection in the future.
Please download ATF Cleaner by Atribune.
This program is for Windows 98/ME/2K/XP and Vista
If you use Firefox browser
If you use Opera browser
Click Exit on the Main menu to close the program. For Technical Support, double-click the e-mail address located at the bottom of each menu.
Remove ComboFix, delete infected restore points, etc.
Please go to Start, then click on Run and copy and paste the following into the Run box:
and tap . Wait until the process completes. This will delete ComboFix, all of the ComboFix backups, delete your infected restore points and create a new one, delete your tmp files, and your trash, etc. In other words it will clean up some of the leftover junk on your system that was either deleted or quarantined.
*ComboFix is a powerful tool that changes often and should not be used unless directed by someone trained in its use.*
In your reply
Let me know how your system is running
Graduate of Spyware Hammer Academy
i think it's a lot better. there used to be
over 50 processes running. now there are
only about 40. the machine used to be
very, very slow. now it's much quicker.
so thank you sooooooo much!! now if
this machine could just stop such nasty malware and
viruses from getting in. that would really be great.
thanks again for this fourm and your assistance.
I think we are all done. If you have any further questions, please do not hesitate to ask. Next will follow my standard end response. Please read through this, nas it contains a lot of information about preventing malware in the future.
Make proper use of your anti-virus and firewall
Anti-virus and Firewall programs are integral to your computer security. However, just having them installed isn't enough.
The definitions of these programs are frequently updated to detect the latest malware. If you don't keep up with these updates, you'll be vulnerable to infection. Many anti-virus and firewall programs have automatic update features. Turn the automatic updates on if your programs have them. If your program doesn't, then get in the habit of routinely performing manual updates, because it's important.
You should keep your anti-virus and firewall guard enabled at all times. NEVER turn them off unless there's a specific reason to do so. Also, regularly performing a full system scan with your anti-virus program is a good idea to make sure you're system remains clean. Once a week should be adequate. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.
I would recommend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
Web of Trust warns you about risky websites that try to scam
visitors, deliver malware or send spam. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous ones:
Available for Firefox, Internet Explorer and Google Chrome.
Green to go,
Yellow for caution, and
Red to stop.
Please remember to update MBAM every time before you run it.
Use a safer web browser
Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection,and there are a few good free alternatives:
All of these are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It'sdefinitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer,it would be a good idea to follow the tutorial HERE which will help you to make IE MUCH safer.
Here a couple of links by two security experts that will give some excellent tips and advice.
Finally this link HERE will give a comprehensive up-to-date list of free Security programs. To include - Anti-virus, Antispyware, Firewall, Anti-malware, Online scanners and rescue CD`s.
Thanks for using Dell Forums. I do not see any evidence of malware in any of your logs and if your computer is running well,
it appears we have solved the problem.
Graduate of Spyware Hammer Academy