1 Nickel

Vostro 3670, E2318H driver vs Windows 10 generic PnP driver

Hello, I have a new Vostro 3670 with Windows 10 Pro installed by Dell. It is at OS version 1809 (OS build 17763.316), and a Dell 23 Monitor E2318H. I'm using the VGA ports on both. The monitor driver is the Microsoft generic PnP driver. I see there is a Dell driver for  the E2318H at https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverid=kk2ty&oscode=wt64a&produc....

Would it be better if I installed the Dell driver? Any down side to doing this?



0 Kudos
4 Replies
7 Plutonium

Re: Monitor S2240T stuck as General PNP monitor in Windows 1

I have a new Dell 27" "gaming" monitor.  I'm using the generic PNP drivers and everything works OK including the high 2560X1440 resolution.  But I have to use HDMI2 or Display port on my PC (that I have) to get that resolution.

With VGA I doubt that you can get HD resolution.

I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.

Dell S2719dgf Monitor

Member of Nashville based R.O.P.E.

0 Kudos
6 Thallium

Re: Dell E2318H monitor driver vs Windows 10 generic PnP dri

a. With VGA, there is no PnP so it can't detect or need to use better driver.

b. With that (new) PC and monitor, you should not be using (analog) VGA. Even low resolutions you can reach are fuzzy compared to using a (newer) digital input .

I suggest DisplayPort if possible (DVI if DP not possible).

Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
0 Kudos
7 Plutonium

Re: Dell E2318H monitor driver vs Windows 10 generic PnP dri


  • Manufacturer part XG7KG
  • Dell part 210-AMBM
  • The Dell E2313H monitor offers DVI/VGA connectivity








Not getting more than a specific resolution is due to not having windows 10 VIDEO DRIVERS for your Graphics card. You are using the Microsoft VGA Driver.

Min VGA is 640 x 480

Later 800 x 600 and 1024 x 768 were used.

MaxResolution,,"1920,1080" applies to your monitor

; E2313H.inf (for Windows 8) Version: 1.0 07/11/2012
; Copyright (c) 2012 Dell Corporation
; This is a Microsoft Windows setup information file for the Dell Color Monitor.

Signature = "$Windows NT$"
Class = Monitor
ClassGuid = {4d36e96e-e325-11ce-bfc1-08002be10318}
Provider = %Dell%
CatalogFile = E2313H.cat
DriverVer = 07/11/2012, 1.0

1 = %DiskName%

E2313H.icm = 1

DefaultDestDir = 12
E2313H_VGA.CopyFiles = 23
E2313H_DVI.CopyFiles = 23

ExcludeFromSelect = Monitor\DELF044
ExcludeFromSelect = Monitor\DELF045

%Dell% = Dell, NTx86, NTamd64

%E2313H_VGA% = E2313H_VGA.Install, Monitor\DELF044
%E2313H_DVI% = E2313H_DVI.Install, Monitor\DELF045

%E2313H_VGA% = E2313H_VGA.Install, Monitor\DELF044
%E2313H_DVI% = E2313H_DVI.Install, Monitor\DELF045

%E2313H_VGA% = E2313H_VGA.Install, Monitor\DELF044
%E2313H_DVI% = E2313H_DVI.Install, Monitor\DELF045

AddReg = E2313H_VGA.AddReg, Max_Resolution, DPMS
CopyFiles = E2313H_VGA.CopyFiles

AddReg = E2313H_DVI.AddReg, Max_Resolution, DPMS
CopyFiles = E2313H_DVI.CopyFiles








AddService = monitor, %SPSVCINST_ASSOCSERVICE%, Monitor_Service.Install

AddService = monitor, %SPSVCINST_ASSOCSERVICE%, Monitor_Service.Install

DisplayName = %Monitor.SVCDESC%
ServiceBinary = %12%\monitor.sys

Monitor.SVCDESC = "Microsoft Monitor Class Function Driver Service"
Dell = "Dell Inc."
DiskName = "Dell Monitor Installation Disk"
E2313H_VGA = "Dell E2313H (Analog)"
E2313H_DVI = "Dell E2313H (Digital)"


Report Unresolved Customer Service Issues

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support

Get Support on Twitter @DellCaresPro

0 Kudos
1 Nickel

Re: Dell E2318H monitor driver vs Windows 10 generic PnP dri

Thanks for your replies. Getting the max resolution is not an issue. I did switch to the Dell driver for the E2318H monitor and still can use the max resolution of 1920x1080 with VGA. The problem I was really trying to resolve is that occasionally resizes all open windows to the same size and piles them over each other in the upper left of the screen. It's a pain to have to move them back and resize them. I think this happens if the monitor goes to power saving mode too quickly, and confuses the OS or drivers. I've read of others seeing this with various combinations of computers and monitors.

The Vostro 3670 only has VGA and HDMI, and the monitor has only VGA and DisplayPort. This is why I'm using VGA. From what I've read, computer HDMI to monitor DisplayPort requires an adapter/converter, and they seem rather pricey.

I did switch from the generic PnP driver to the Dell E2318H driver and this issue persists. For a full description of my issue see https://www.dell.com/community/Vostro-Desktops/Vostro-3670-lock-unlock-open-minimized-windows-move/m...

0 Kudos