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fredgassit
1 Copper

Vostro 460 No Audio

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Hi,

I re-booted my Vostro 460 (Windows 7 Professional 64-bit) yesterday and now there's no sound - not on VLC Media Player, Youtube or even during the Windows startup.

I downloaded and installed the recommended Realtek High-Definition ALC887 Audio Driver, re-booted, but there's still no sound.

Any suggestions as to how to restore the audio would be greatly appreciated.

Thank you.

 

 

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1 Solution

Accepted Solutions
7- Thorium

Re: Vostro 460 No Audio

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Glad I was able to solve the problem.

Please give me a "Kudo" and mark this as solved.



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.

Dell S2719dgf Monitor

Member of Nashville based R.O.P.E.

5 Replies
Mary G
6 Indium

Re: Vostro 460 No Audio

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Try right clicking on the sound speaker on the bottom right and run the troubleshooter. Also check the Device Manager to see if the sound hardware is working. Make sure you installed the driver from Dell Drivers and not Realtek. Go to Dell Support to get the right driver if necessary 

You have an old model computer. Consider replacing it before Jan 14, 2020 when Windows 7 will not be safe to use on the Internet. MS will not issue any updates after 1/14/20. Win 7 is approaching End of Life.

https://answers.microsoft.com/en-us/windows/forum/all/windows-7-support-will-end-on-january-14-2020/...

 

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7- Thorium

Re: Vostro 460 No Audio

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Check the default audio playback device.  "Speakers" should be set as default.



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.

Dell S2719dgf Monitor

Member of Nashville based R.O.P.E.

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fredgassit
1 Copper

Re: Vostro 460 No Audio

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Hello Mary,

 

Sorry I couldn't get back to you sooner.

 

I tried all your suggestions but to no avail.

 

Thank you anyway.

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fredgassit
1 Copper

Re: Vostro 460 No Audio

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HI Fireberd,

 

I apologize for the late response to your advice.

I tried your suggestion and voila, it worked!

Thank you for solving my problem and, I hope you have the best of Christmases.

 

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7- Thorium

Re: Vostro 460 No Audio

Jump to solution

Glad I was able to solve the problem.

Please give me a "Kudo" and mark this as solved.



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.

Dell S2719dgf Monitor

Member of Nashville based R.O.P.E.