Dell vostro 3568 Touchpad stops working anytime

I am using a Dell Vostro 3568 laptop. I have purchased it just a month back. The touchpad stops working anytime, then I have to uninstall/disable the device(Dell touchpad) from device manager by using an external mouse and then again I have to install the driver and restart/enable in order to let it work again properly.

Why is this happening? Where is the problem? Any solution to this?

P.S- I haven't updated my windows 10. I have all the latest drivers installed and I have also updated the BIOS.

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Community Manager
Community Manager

Re: Dell vostro 3568 Touchpad stops working anytime

Hi DellVostro3568User,

Thanks for posting. Apologies that your system is not performing as expected.

Touchpad issues can be varied and difficult to diagnose depending upon the model of system. Here is information you may find helpful:

How to Fix Touchpad Problems on a Laptop

Keyboard, touchpad, or mouse not working correctly

If you need additional assistance, please contact me privately. Be sure to include your personal information and your computer's service tag number. Thanks.

 


Dell-Robert P
Social Media Support
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To help us troubleshoot, please send us the Dell service tag number via a private message
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