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atlantidee
1 Nickel

Problem with AC power adapter

Hello,

whenever i turn on my PC with the alimentator connected this error appears:

I20181015_140402.jpgI have tried to use another alimentator, start diagnostics but nothing changed, always same error.

What can i do?

Regards

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2 Replies
Moderator
Moderator

Re: Problem with AC power adapter

atlantidee,

Click the link below for information resolving the ac adapter error.

How to Troubleshoot AC Adapter Error Messages?

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
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Mr.Choudhary
1 Copper

Re: Problem with AC power adapter

Dear Customer, Please buy new Adapter cable in Dell service center. But first at all i suggest please check charging support or not and your problem succecfully solved. I hope this is very helpful
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