1 Nickel

Problem with AC power adapter


whenever i turn on my PC with the alimentator connected this error appears:

I20181015_140402.jpgI have tried to use another alimentator, start diagnostics but nothing changed, always same error.

What can i do?


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2 Replies

Re: Problem with AC power adapter


Click the link below for information resolving the ac adapter error.

How to Troubleshoot AC Adapter Error Messages?

Social Media Support
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
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1 Copper

Re: Problem with AC power adapter

Dear Customer, Please buy new Adapter cable in Dell service center. But first at all i suggest please check charging support or not and your problem succecfully solved. I hope this is very helpful
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