gulbaz ilyas
1 Nickel

bios stuck at blank screen.

My laptop is Vostro 14 3468. It was working normally but after a restart it loads and stuck to blank. and does not move further toward windows even setup or one time boot, same behaviour is observed when dignostic boot is selected................

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Community Manager
Community Manager

Re: bios stuck at blank screen.

Hi gulbaz ilyas,

Thanks for posting. Apologies that your system is not performing as expected.

Unfortunately boot issues can be very frustrating, and sometimes troubleshooting can be difficult.

Here is information from the Dell knowledge base you may find helpful:

Computer will not boot to Windows 10

and a couple of short videos here:

How to Fix a Computer that Won't Boot Up

Fix Boot in Windows 10

If you need additional assistance, please contact me privately. Be sure to include your personal information and your computer's service tag number. Thanks.

Dell-Robert P
Social Media Support
To help us troubleshoot, please send us the Dell service tag number via a private message
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