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August 18th, 2015 21:00

Adding devices_MDM Failed

Hello,

After configuring everything from the IM, as part of post installation i was adding SDS devices and failed to add with below error message .

MDM_Failed.PNG.png

Need advice.

thanks and Regards,

Sitakanta

21 Posts

August 19th, 2015 10:00

Can you do  --query_all_sds to list all sds? make sure you are using the ip address shown there.

45 Posts

August 19th, 2015 23:00

Also try and ping the ip address 172.31.16.15 from the primary mdm to ensure you have connectivity to that host.

4 Posts

August 20th, 2015 02:00

Hi Allen,

Here is the output from your command.

mdm_query.PNG.png

I'm executing this cmd from the MDM primary server.

Could you please let me know how to proceed further.

Thanks and Regards,

Sitakanta

4 Posts

August 20th, 2015 02:00

Hello,

I'm executing this cmd from the Primary MDM server.

Thanks and Regards,

Sitakanta

21 Posts

August 20th, 2015 07:00

Try to login to the scli in the secondary mdm.

August 20th, 2015 08:00

Either you are not logged in the CLI session -> please verify that you are logged-in (cli --login --username root --password [your password]), or you are trying to run the CLI on your secondary MDM or TB.

If you want to run CLI on the secondary MDM you can by using the --mdm_ip [P.MDM IP] flag

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