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June 29th, 2020 16:00

GUI cannot connect to the MDM Virtual IP

Hi:

  Have you experienced some issues openning the GUI using the cluster VIP? I get "connection refused" when using the virtual IP or the slave MDM ip, I can connect only if I use the master MDM IP.

Do you know which port does the GUI use?

 

Thanks in advance.

BR.

 

31 Posts

June 30th, 2020 18:00

You should not use the Virtual IP address in connecting to the GUI --- you should connect to the --management_ip and the GUI will automatically failover to the secondary MDM if it needs to.

Or better yet, move to version 3.5 and use the new HTML5 presentation server instead, it will automatically take care of this for you. 

14 Posts

August 24th, 2020 21:00

It could be two issues.

1. the MDM process in your slave node is not running.

2. you didn't specify the MDM Management IP for the slave node.

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