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garciajbg
1 Nickel

DNS Changes to VCSA, PSC, and Manager servers?

Hello All,

I was wondering if someone had the instructions on changing DNS server IP's for VCSA, PSC, and manager servers? The KB "492132 https://support.emc.com/kb/492132" did not help. The referenced "vmware-dnsmasq" service was not found and the "dnsmasq.conf" file was empty. The old "primary" DNS server crashed and ever since I have been unable to logon to the management box and the VCSA web client no longer launches. There were actually 4 DNS configured but it seems like only the primary was used and the other three for some reason don't work. All VM's are up and running and I can even ping all other servers from each of the VxRail VM's (i.e. VxRail Manager, VCSA, and PSC). Any ideas on why the KB didn't work on the VxRail, different file location perhaps? Thank you...

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4 Replies
naoyuki_kaneda
3 Argentium

Re: DNS Changes to VCSA, PSC, and Manager servers?

First of all, you should request a new SR against Dell EMC.

DNS change procedure varies depending on whether VxRail Version, and Internal or External VC.

The most reliable procedure is SolveDesktop or SolveOnline.






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garciajbg
1 Nickel

Re: DNS Changes to VCSA, PSC, and Manager servers?

VxRail Version 4.5.0 and Internal VC. SolveDesktop did not make reference to it. All I was able to find was KB 492132 which did not work. A DNS change and reboot of the VC and PSC sever should remedy this with no issues.

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naoyuki_kaneda
3 Argentium

Re: DNS Changes to VCSA, PSC, and Manager servers?

I can find this
I have no idea why you can't in solvedesktop

1.PNG.png

2.PNG.png

Are you sure you update solvedesktop for vxrail?






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giadarola
1 Nickel

Re: DNS Changes to VCSA, PSC, and Manager servers?

@garciajbg are you a Dell | EMC employee? a Partner or a customer?


Depending on which of the above category you are in, you may not have access in SolVe to some content.  Access to SolVe content is based on your support.emc.com profile. There is some content that is restricted from customer access. In this case, the customer would need to open an SR with support and work with support to perform the activity.

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