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glenn_brown
1 Nickel

Failed to obtain VxRail Platform Service version info

Attempting to upgrade from 4.5.218 to 4.5.300. During upgrade process (80%) after local upgrade get error

Failed to obtain VxRail Platform Service version info for host.  KB 488889 is useless for this error.

 

FWIW - this is external vcenter/PSC

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1 Reply
gbarretoxx1
1 Copper

Re: Failed to obtain VxRail Platform Service version info

Hi,

You might have resolved this already, but for issues like that always contact the Technical Support. There might be several different reasons for the same issues. They need to investigate the logs to identify the issue and its fix.

Thanks, 

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