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2 Bronze

100% Disk usage in new laptop running Windows 10

Hi Team,

I have recently purchased a Dell Inspiron 13 5378 2-in-1 model laptop running with Microsoft Windows 10 Home OS and from the moment it has been started, I have been observing extremely slow performance issue being caused by 100% disk usage showing in "Task Manager".

There isn't anything being installed on the system yet, and still its taking ages to open any utility window (task manager, system properties etc.) with really poor performance. I am continuously observing 100% Disk usage without even running anything. This doesn't seems to be an healthy scenario.

I am already done through diagnostics test rub and clean boot, however nothing has helped me.
Kindly assist as this laptop is completely unusable for me.

Thanks,
Saurabh

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5 Iridium

RE: 100% Disk usage in new laptop running Windows 10

emoticon.BigSmile.title

Please watch Dell video in the link below, hopefully it will be a help to you:

How to fix hard drive disk 100% usage (Official Dell Tech ...

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RE: 100% Disk usage in new laptop running Windows 10

I have the exact same laptop and the same problem. I watched the video and tried the suggestions their along with many others.

No change.

Is anybody from Dell monitoring this forum? It is frustrating to have a brand new computer that is essentially unusable.

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5 Rhenium

RE: 100% Disk usage in new laptop running Windows 10

Anytime you are having performance problems, especially disk usage, you need to use the Resource Monitor which can be opened from the Task Manager or resmon.exe.

If it is disk usage, select that tab.  Set the usage column up so the highest usage is at the top.  Put a checkmark in the box on the left to filter by that process and look at the windows below.  What is using the drive?

_____________________________________
XPS 9365, Inspiron 7567 Gaming, Inspiron 7779, XPS One 2720
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2 Bronze

RE: 100% Disk usage in new laptop running Windows 10

I am really fed up of this new Dell 5378 laptop disk usage thing. It seems i am using a celeron processor. I have seen tutorials and videos but there is no remedy. My friend bought a ditto configuration laptop from HP. It works in flash of a second. This is my 4th laptop from dell but i have made up my mind now on there is no point in buying dell when it cannot perform basic functions. It is irritating...Fed up big time

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7 Thorium

RE: 100% Disk usage in new laptop running Windows 10

First check your build of Windows 10. Press [Windows] and [ r ] and type in msinfo32 and press [Enter]. The build should be 10.0.15063 Build 15063 (Version 1703). The 100 % disc usage was more prone on older builds. If you have Build 10.0.14393 Build 14393 (Version 1607), Build 10.0.10586 (Version 1511) or Build 10.0.10240 (Version 1507) you should update to the latest build by launching the Update .exe here:

https://www.microsoft.com/en-gb/software-download/windows10 

Sometimes the issue is due to some outdated drivers. Have you tried installing the newest version of?

Intel Management Engine Interface:

https://downloadcenter.intel.com/download/26135/Intel-Management-Engine-Consumer-Driver-for-Intel-NU... 

Launch the setup from the ME_SW_MSI folder.

Intel Rapid Storage Technology:

https://downloadcenter.intel.com/download/27147/Intel-Rapid-Storage-Technology-Intel-RST-?product=55... 

If the latest driver from Intel doesn't work on your system. Right click the start button and select Device Manager. Expand IDE ATA/ATAPI controllers and tell me whats listed. Right click the device and select properties and the select the Details tab. Under property select Hardware IDs and let me know what they are.

Also sometimes in Windows 10 notifications cause 100 % Disc Usage. Right click the start button and select settings. Then select system. Then select notifications and actions. Turn every setting here to off.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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1 Copper

RE: 100% Disk usage in new laptop running Windows 10

I was searching online and found you tube video by Dell on 100% usage.

For me it turned out to be plugins on Chrome browser, once disabled or removed disk usage back to normal.

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RE: 100% Disk usage in new laptop running Windows 10

I have the same problem with a new Dell Vostro  that has the 100% disc problem since it came out of the box. I've contacted Dell  many times. They want me to buy a $250 software support package to fix it. I WAS a long time Dell customer. I will never buy Dell again. 
Kim Meagher - Wildhorse Ranch Rescue 

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2 Bronze

RE: 100% Disk usage in new laptop running Windows 10

DELL obviously does not care 1 iota about customers that have purchased their devices.  This is my 5th Dell laptop and will most certainly be my last.  It was slow right out of the box - I specifically purchased a higher priced WORKSTATION and requested NOTHING INSTALLED - Just the the WINDOWS 10 OS ---- low and behold filled with bloatware.  SLOW out of the box - slow startup - slow to open programs - 100% disk usage with nothing running.  Constant lock up - even rebooting doesn't fix most of the time.  Tons of us having the same issues and DELL doesn't care.  Filled out a survey with terrible marks and gave detailed description of the problem - they didn't contact me after that either.  They simply don't care.

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2 Bronze

RE: 100% Disk usage in new laptop running Windows 10

to follow up on my previous post - DELL-CARES (the ultimate oxymoron) contacted me and asked me to run a pre-boot test (passed test) but then deathly slow to boot and without opening a single program on my Precision 5530 Workstation it was bogged down chugging away - as I tried to open Outlook and it took about 4 minutes to load, still chugging away.  I open task manager and shows 100% disk usage.  The laptop just won't do anything it's so bogged down.  I respond to DELL-CARES about the issue and the tell me. "yes that laptop configuration will do that, you should consider upgrading the hard disk drive to a solid state drive"  - my response, oh so DELL knows that they are selling piece of $h!t computer that they know doesn't perform at all--- good to know.  Not a mistake I will make again.

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