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After upgrading to Windows 10, Skype microphone volume is too low
Hi,
if you think this is a Skype issue, think again. Here are the steps to reproduce this problem:
1. Upgrade your Dell Inspiron laptop to Windows 10,
2. Start using Skype
3. Hear complaints from others that they can't hear you.
4. Use Skype test call and notice you barely hear yourself.
5. Reinstalling Realtek drivers, downgrading Skype etc won't help.
If you think this is Skype issue please provide me an answer, why do only Dell users having this issues?
Here are links from Skype forums where several different people complained about this error:
#1 http://community.skype.com/t5/Windows-desktop-client/Voice-problems/m-p/4069850#M359590
shailesh_dell
1 Message
0
August 31st, 2015 23:00
I am having the same issue.
Any solutions ?
rgaiv
1 Message
1
September 14th, 2015 17:00
I have been having the same issue on a Dell xps 15. Driving me crazy with a variety of solutions, but the trouble was that anything that fixed my mic levels would ruin my sound quality on anything I was listening to. Until they fix it, the easiest solution is just to use the skype online beta, which for some reason plays perfect mic levels.
Hope that helps
jccaman
2 Posts
0
October 9th, 2015 02:00
Hi,
Indeed Mic level is correct in Skype Web.In case you still need to use Skype desktop, JUST INSTALL Skype version 7.0.0.102
It works fine, just tested it and confirmed!! download the version suggested from :
http://sourceforge.net/projects/skype-installer-archive/files/
Best,
InspiredQ
14 Posts
4
October 22nd, 2015 18:00
Hello there,
problem with Realtek Driver for Win10. I have temporary fix for this problem.
Thats all. Enjoy ;)
P.S. Windows 10 can automatically update your drivers to latest manufacturer version, if that happens your settings will be dropped. Follow this guide to turn off automatic drivers updates: www.howtogeek.com/.../how-to-uninstall-and-block-updates-and-drivers-on-windows-10
jccaman
2 Posts
0
October 23rd, 2015 01:00
Hi InspiredQ,
So, it's just replace the default driver "Realtek High Definition Audio" by a generic "High Definition Audio Device" ? if so, can you please, just in case, write down here the exact version of this generic driver your using now in you laptop?
Thanks.
InspiredQ
14 Posts
0
October 23rd, 2015 04:00
Hi Jccaman,
Driver version - 10.0.10240.16384
Sincerely,
InspiredQ
Anonymous User
1 Message
0
December 4th, 2015 21:00
Thanks! I have a brand new HP laptop with the same issue out of the box. For disabling automatic update back to Realtek, I found this trick - deny SYSTEM access to the Realtek folder.
See here http://www.tenforums.com/drivers-hardware/9702-how-stop-windows-10-automatically-installing-realtek-audio-drivers.html
khs10uk
17 Posts
0
April 5th, 2016 07:00
Same with my Dell XPS 15 after upgrading to Windows 10.
Microphone level fine in Audacity. Test audio file all as would be expected. But with Skype, having checked the microphone settngs, I have to shout at the top of my voice to register the slightest sound.
Right-clicking speaker task bar item, selecting Recording Devices, shows the USB external mike I have plugged in, and the level meter hardly moves, just like the built-in mike. BUT the external mike works fairly well with Skype, while the built-in mike does not.
So I'll just carry on wasting so much if my life on these pathetic computers that the billionairres have got us all addicted to..