1 Copper

Alienware Wireless Headset AW988 Issues


Wondering if anyone can provide help or assistance for this issue, i have the headset stated above and its been great for 6 months, But recently two issues have cropped up.

First some info:

Windows 10

Using headset wireless mainly

Have updated drivers and the alienware centre.


My headset constantly disconnects and reconnects whilst im using it, happens randomly and ive tried moving the USB dongle to different ports also.


Second Issue

My friends can hear severe distortions when i talk sometimes, its random not sure what causes it. They describe it as im a robot for 2-3 seconds. 


Any ideas and solutions ill take.




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