Hello,
I forgot my password for my laptop and I can’t get to use the “I forgot my password” option because my laptop isn’t connecting to the internet that is available. It connects for a second n drops off. What to do?
move storage to a dock
buy new drive
reistall windows clean
during setup DO NOT connect to internet
Make a local account
say no no no no no no no no no no no to advertising ID, cortana, microsoft account, etc
After declining almost everything. go online and activate windows
then copy all of your data files back to your pc
then reinstall all of your apps
Report Unresolved Customer Service Issues
here
I do not work for Dell. I too am a user.
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