1 Copper

DELL Backup and Recovery Version - Data Backup Error – reason codes not defined

Where can I find the descriptive definitions of the “reason codes” reported in the Activity Logs when a Backup fails? I have searched all of the DELL site and non-DELL URLS.

Errors with undefined “reason codes: 2, 5 and 32” are reported under the Activity Logs when using the current DELL Backup and Recovery software (Version ran as Administrator in Windows 10 (Version 10.0.10586 Build 10586)



Data Backu- - <date at time>

An error occurred during the process

Scheduled Backup No

Multiple files Yes

The following files were not backed up:

C:\Users\Pat\AppData\Local\Comms\Unistore\data\0000000a000000031013.dat (reason code: 2)

C:\Users\Pat\AppData\Local\Microsoft\Office\16.0\OfficeFileCache\CentralTable.accdb (reason code: 32)

C:\Users\Pat\VeriSign Root Certificates\DS_Store (reason code: 5)



OS Name - Microsoft Windows 10 Pro – Version 10.0.10586 Build 10586

System Type - x64-based PC

DELL Backup and Recovery – Dbr.exe – Version – 04-JAN-2016

DELL Update Tray – DellUpTray.exe – Version

DELL Update Service – DellUpService.exe – Version

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