I find it frustrating that there aren't any actual manuals for my laptop, but I thought, at least, that the Help & Support application would be able to give me answers.
However, every time I try to start it, I get the following:
"After a few attempts, Dell Help & Support failed to connect to the service. Do you want to quit?''
I've ensured that I have the most up-to-date version, I've reinstalled, I've tried everything I can think of, but no joy. I did see another person ask this question over a year ago, but the reply was very difficult to understand (grammatically, not technically), so I am hoping someone else can give me some ideas.