praveenjohri
1 Copper

Dell Inspiron 15R 7520 SE - Windows 10 64 Bit WiFi Driver not available on Dell Site

Hello,


I have recently upgraded to windows 10 and everything seems file except one problem I am facing which is the wifi card connectivity issues. My connection to router drops very frequently, curently the generic driver which windows think is appropriate is installed. I wanted to undate that with Dell's driver which I can't find on driver download section. 64 bit WiFi driver is NOT there. 32 Bit driver is but that won't install on my machine.

Can someone from Dell help? either to give me the link for correct driver download or confirm driver is not available in which case I would need to downgrade to windwos 8 as the system is unusable in its current state.

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15 Replies
Moderator
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RE: Dell Inspiron 15R 7520 SE - Windows 10 64 Bit WiFi Driver not available on Dell Site

Hello,

On the Drivers & Download pages for the Inspiron 15R 7520 there are only 64-bit options for Windows, whether 8.0,8.1, or 10.   So those drivers are the ones for the 64-bit version of Windows 10, as long as you filter the operating system option to Windows 10 64-bit. 

The file name may state "Win32" but if you click on the "View Details" link, and then check "Supported Operating Systems" near the bottom of the page you'll find that the driver supports both 32-bit and 64-bit versions.

You don't mention which wireless card you have in that system so I can't link directly to the specific driver.  Which card do you have and what error are you getting when trying to install the drvier?

I would also recommend updating the firmware on your router.  Many routers need an update to be able to handle Windows 10 specific drivers and cards reliably.   What router brand and model are you connecting to?  And do you have problems with all routers or just this one.

Lastly, here is a link to the Dell Networking & Wireless Support Center.  You will find a few support articles in there that may be of help to you.

Let me know which card you have and when the last time you updated your router and, if you can't get the connection to work, I'll see what else I can suggest to help you.

Todd

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praveenjohri
1 Copper

RE: Dell Inspiron 15R 7520 SE - Windows 10 64 Bit WiFi Driver not available on Dell Site

Hello Todd,

Thanks for reply. I have Intel Centrino N-2230 installed on my system. I tried to update with the file "Network_Driver_N80VN_WN32_10.0.0.0_A00.EXE" which I downloaded from dell download page for my system with windows 10 64 bit selected. Installation failed with error code. I assumed that it was because of it being a 32 bit driver as it said on the name. however if it helps I am attaching the log as below.

About the router, I have Asus N66U router which is on the latest firmware release. I don't have any connection issues with any of the other range of devices utilising wireless connectivity in my home network. Just this dell machine.

Thanks for your help.

[08/28/15 23:43:14] Update Package Execution Started
[08/28/15 23:43:14] Original command line: "C:\Dell\Drivers win 10\Network_Driver_N80VN_WN32_10.0.0.0_A00.EXE"
[08/28/15 23:43:14] DUP Framework EXE Version: 3.3.1.70
[08/28/15 23:43:14] DUP Release: N80VNA00
[08/28/15 23:43:14] Intializing framework...
[08/28/15 23:43:15] logo.png
[08/28/15 23:43:19] User Command: attended
[08/28/15 23:43:19] DUP Capabilities Value: 35651583 (0x21FFFFF)
[08/28/15 23:43:19] DUP Vendor Software Version: 10.0.0.0
[08/28/15 23:43:19] Local System/Model Compatible with this Package? Yes
[08/28/15 23:43:19] Local System OS Version: 10.0.0.0
[08/28/15 23:43:19] OS Compatible with this Package? Yes
[08/28/15 23:43:19] Local System OS Language: EN
[08/28/15 23:43:19] Language Compatible with this Package? Yes
[08/28/15 23:43:19] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\NETWOR~1.0_A\miniunz.exe
[08/28/15 23:43:19] Extraction-arguments:  -x C:\Dell\DRIVER~1\NETWOR~1.EXE -o -d C:\PROGRA~3\dell\drivers\NETWOR~1.0_A
[08/28/15 23:43:23] Extraction-GetExitCode: 0
[08/28/15 23:43:23] Identified Behavior : attended
[08/28/15 23:43:23] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPBBD8.tmp
[08/28/15 23:43:23] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPBBD8.tmp"
[08/28/15 23:43:23] Path : C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00
[08/28/15 23:43:23] Identified Behavior : attended
[08/28/15 23:44:07] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPBBD8.tmp
[08/28/15 23:44:07] 
--- Start of Vendor Software Log ---

[08/28/15 23:44:07] ASCII payload log file detected.
[08/28/15 23:44:07] [2015-8-28 23:43:23]  Setup start up.
[2015-8-28 23:43:23]  CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_N80VN_WN32_10.0.0.0_A00\DUPBBD8.tmp"]

[08/28/15 23:44:07] 
--- End of Vendor Software Log ---

[08/28/15 23:44:07] Vendor Software Return Code: 7
[08/28/15 23:44:07] logo.png
[08/28/15 23:44:07] Name of Exit Code: ERROR
[08/28/15 23:44:07] Exit Code set to: 1 (0x1)
[08/28/15 23:44:07] Result: FAILURE
[08/28/15 23:44:13] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_N80VN_WN32_10.0.0.0_A00.txt

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Moderator
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RE: Dell Inspiron 15R 7520 SE - Windows 10 64 Bit WiFi Driver not available on Dell Site

Hello,

Here is the download link directly from Intel for Version: 18.1.1525.1445 (Latest) for the Intel® Centrino® Wire....   Try downloading and installing that driver version and see if it works.

Todd

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praveenjohri
1 Copper

RE: Dell Inspiron 15R 7520 SE - Windows 10 64 Bit WiFi Driver not available on Dell Site

Thanks Todd, I already have this driver installed & I am getting the connection drop outs. Intel has recommended to use driver provided by Dell. I believe that will solve the issue but I can't get windows 10 64 bit Dell version of the driver.

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Moderator
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RE: Dell Inspiron 15R 7520 SE - Windows 10 64 Bit WiFi Driver not available on Dell Site

Hello,

Some people have been reporting that using the drivers for Windows 8.1 work well with the Intel 2230.  Here is a link to the Windows 8.1 version of the driver for the Intel 2230.  

Todd

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Faelenor
1 Copper

RE: Dell Inspiron 15R 7520 SE - Windows 10 64 Bit WiFi Driver not available on Dell Site

Hi,

I've been experiencing the same issues. To be more accurate, if my computer went to sleep, I would lost the wifi connection until the next reboot. I just installed the Win 8.1 64 driver from this page:

https://downloadcenter.intel.com/download/25224/Intel-PROSet-Wireless-Software-for-Windows-8-1-

and my issues seem to be fixed.

@Todd: I think you provided the link to the Bluetooth driver only and won't help here.

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neeraj0309
1 Copper

RE: Dell Inspiron 15R 7520 SE - Windows 10 64 Bit WiFi Driver not available on Dell Site

I also have similar problem. I have dell se 15r 7520.

Dell which is a brand,,still fail to provide windows 10 64bit drivers.

I am posting a jpeg for-

1. all latest drivers download from dell site recommended for my laptop.

2. which show how dell fails that is shame on dell,,,,

  still after how many days launching of windows 10 if fails to provide drivers and

still a helpful response...........

Faelenor
1 Copper

RE: Dell Inspiron 15R 7520 SE - Windows 10 64 Bit WiFi Driver not available on Dell Site

Well, looks like I'm still having problems... We really need working drivers.

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rafaelmar
1 Nickel

RE: Dell Inspiron 15R 7520 SE - Windows 10 64 Bit WiFi Driver not available on Dell Site

I am having the exact same problem. My computer is now basically a paperweight .

In the Windows Event Viewer I keep getting this error every time the connection drops:

The network interface "Intel(R) Centrino(R) Wireless-N 2230" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets.
Reason: The network driver requested that it be reset.

Anyone manage to solve this?? I've tried the drivers from Dell and they all fail on installation with the same error @praveenjohri shows. And the ones directly from Intel don't fix the error.

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