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amn70
Bronze

Dell Optiplex 3040 with Win10 Pro - Creator Update 1607 and 1703 will not install

This machine is not connected to a domain. It is in a homeoffice workgroup with full local admin rights.

The feature updates 1607 and 1703 will not install during Windows Update. They fail constantly. I tried downloading the standalone installers for them but they fail as well stating that they are "not applicable to this computer". I even downloaded the standalone installer for creator update 1709, which had not yet shown up in the customers Windows Update just see if it would work and it failed with the same message as well.

I've uninstalled the antivirus and tried the Windows Update reset procedures outlined on Microsoft support help article 971058 but same issue. Before resorting to reinstalling Windows I was hoping maybe someone here could shed some light on the situation. As a sidenote, all other Windows updates work fine. Its just those 3 that fail.

I know this is primarily a hardware forum but I posted here to confirm a claim from a tech who responded to this question when I posted it on Reddit claiming these creator updates were not compatible with these Dells which makes no sense to me.

Thanks in advance,

Adam

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2 Replies
fireberd
Diamond

RE: Dell Optiplex 3040 with Win10 Pro - Creator Update 1607 and 1703 will not install

A general comment.  The Windows version you have may be an issue.  Its not that its not compatible with Dell, its that some updates will not install on Enterprise versions as they leave it up to the corporate IT department on when/if they want to implement the updates on corporate systems.

Considering you have an OptiPlex (one of Dell's business system lines) this may be the case.



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 3 Recordng Studio Software.

Dell SE2717HR 27" Monitor

Member of Nashville based R.O.P.E.

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amn70
Bronze

RE: Dell Optiplex 3040 with Win10 Pro - Creator Update 1607 and 1703 will not install

While what you say is totally true when its connected to a domain environment this 3040 is not. It is in a homeoffice enviromnent with full local admin rights. It would not have any limitations in this scenario.

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