Start a Conversation

Unsolved

This post is more than 5 years old

3991

July 20th, 2017 12:00

Dell System Support for Windows 10

Dear Friends,

I can't download  Dell System support so I'm the administrator. The link can be downloaded  but not opened. The message:

An error occurred trying to download 'downloads.dell.com/.../DellSystemDetect.application'.

See the setup log file located at 'C:\Users\XPS\AppData\Local\Temp\VSDA0E3.tmp\install.log' for more information.

I googled but got confused. A simple solution?

Sukratu

331 Posts

July 20th, 2017 23:00

Hi Sukratu,

Thank you for writing to the Dell Community Forum.

Please use Internet Explorer to download and the run the Dell Support Assist, you can use this link http://dell.to/1SMm5OO. Looks like the downloaded file has not completed and is corrupted, for which you’re getting the error message.

Kindly get back if there are any further queries.

For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

No Events found!

Top