Unsolved
This post is more than 5 years old
1 Message
0
1094
Dell System Updates- BIOS- Wiped ALL of my files
After putting it off for a couple weeks, I finally did my Dell system update which was supposedly a Bios update. Upon restarting, ALL of my files were wiped (except the ones in my recycle bin- go figure!). I have Carbonite so I am restoring everything but it takes a long time and is very frustrating. I wanted to put this here as a warning to anyone. How could this have happened and how can I prevent it in the future, besides not doing any updates?
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
April 12th, 2016 02:00
Hi,
Thank you for writing to us !
BIOS updates should not erase data on the system.It possible with windows update .
Thanks
Robin
kirkd
5.2K Posts
0
April 16th, 2016 23:00
How exactly did you do the "system up
date"?