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Dell System Updates- BIOS- Wiped ALL of my files

After putting it off for a couple weeks, I finally did my Dell system update which was supposedly a Bios update.  Upon restarting, ALL of my files were wiped (except the ones in my recycle bin- go figure!). I have Carbonite so I am restoring everything but it takes a long time and is very frustrating.  I wanted to put this here as a warning to anyone.  How could this have happened and how can I prevent it in the future, besides not doing any updates?

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Anonymous
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RE: Dell System Updates- BIOS- Wiped ALL of my files

Hi,

Thank you for writing to us !

BIOS updates should not erase data on the system.It possible with windows update .

Thanks

Robin

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RE: Dell System Updates- BIOS- Wiped ALL of my files

How exactly did you do the "system up

date"?

XPS M1530, Win 10 CU Pro 32-bit
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Dimension 9100, Win 10 AU Pro 32 bit
Inspiron 660, Win 10 CU 64 bit
Inspiron 3668, Win 10 CU 64 bit
Asus T100 Tablet, Windows 10 CU 32 bit

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