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Dell bugs - Windows 1903
I've just tried doing a fresh install (complete disk repartition) of Windows 1903 on a couple of older Latitudes (7x40 series) and I've discovered a couple of issues after running detect/install drivers from support.dell.com:
1. powercfg -batteryreport now shows 'No batteries are currently installed' in the report results, even though the battery charging icon in the Notification Area clearly shows the battery as charging or fully charged.
2. BIOS will no longer install. I tried running a BIOS update after receiving the first issue, but double clicking on the BIOS .exe does nothing. I then tried downloading an earlier version of the BIOS and experienced the same issue.
As a test, I did a fresh reinstall of Windows 10 1809, and both problems disappeared.
Thoughts?
speedstep
8 Wizard
8 Wizard
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47K Posts
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May 26th, 2019 11:00
Bios update isn't going to work when all of the chipset and management engine drivers are missing.
Battery wont be recognized for the same reason.
All of the yellow ! in device manager must be gone.
So with a latitude you download the One driver to rule them all cab file
https://www.dell.com/support/article/us/en/04/sln312414/dell-command-deploy-driver-packs-for-enterprise-client-os-deployment?lang=en
then move it to the documents folder
then extract here using 7zip.
https://www.7-zip.org/download.html
Then right click on any unknown things and generic things like smbus controller and say update my machine from my machine not the internet.
No idea what you mean by 7x40 since that doesnt exist
Installed everything manually and everything works
19031903 updates already
Kiss That Frog
15 Posts
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June 1st, 2019 19:00
There were no yellow '!' in device manager, everything was shown as working. And if that were the case, why would reinstalling an older version work fine?
>No idea what you mean by 7x40 since that doesnt exist
Where x is some digit. In math (and computer science), x is generally understood to stand for some numeric value.
Saltgrass
2 Intern
2 Intern
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4.3K Posts
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June 2nd, 2019 07:00
With every new Win 10 build, it seems some systems/devices are left unsupported. I don't know about your systems but if Dell states they are Win 10 compatible, there should be a driver available either from Dell or Win 10.
If they won't work with 1903, even with a clean install, you may be in that situation if a specific device cannot be replaced.
Knowing the exact model number would allow us to check on such things, both at Dell and other online locations. Now that I have the Sandbox in 1903, I can go to sites I would never had gone before.
speedstep
8 Wizard
8 Wizard
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47K Posts
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June 3rd, 2019 06:00
Keep in mind that Not supported DOES NOT MEAN not working.
I have windows 10 running on machines as old as Optiplex GX620 from 2006.
It is NOT supported and only has VISTA drivers but with at least windows vista WDDM drivers works fine for
EVERYTHING.
This is why you can still buy ancient dells on Amazon, Ebay, Walmart, Lambro Inc etc and they come with windows 10 pre installed. Many shops still sell systems with windows 7 because people do not like 10.
But there is nothing wrong with 10 IMHO YMMV.
Microsoft has quietly extended the 10 upgrade path by allowing you to use a 7 COA key or 8 or 8.1 license in bios to clean install 10.
I highly recommend buying a windows 10 Home OEM system builder DVD.
That will allow you to install 10 on systems with home or pro 7 or 8 or 10.
https://www.amazon.com/OEM-Windows-Home-64-Bit-1-Pack/dp/B00ZSI7Y3U
DRIVE AND DVD allows F12 clean install for ANY Dell from 2006 to 2019.
Other than specific Laptops and All in Ones 10 works fine on every Dell I own or have owned since 2006.
https://www.bestbuy.com/site/lg-8x-external-usb-2-0-blu-ray-disc-double-layer-dvdrw-cd-rw-disc-rewriter-black/9243009.p?skuId=9243009
https://partner.microsoft.com/en-us/asset/collection/global-secure-and-productive-windows-10-enterprise#/
https://www.lambroinc.com/
https://www.lambroinc.com/desktops?lightbox=dataItem-jsosut5w
https://www.lambroinc.com/desktops?lightbox=dataItem-jif0yike
speedstep
8 Wizard
8 Wizard
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47K Posts
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June 5th, 2019 10:00
Chipset and Management Engine Components are Required for bios updates. No idea what you mean by "Latitudes (7x40 series)" there is no such model. There is an E7240 and E7440.
The Dell Command Driver cab file should be downloaded to the Documents library and then extracted in the my documents folder using 7zip.
https://www.7-zip.org/download.html
https://www.dell.com/support/article/us/en/04/sln312414/dell-command-deploy-driver-packs-for-enterprise-client-os-deployment?lang=en
Then any mis identified components should be updated from my machine not from online.
Then windows update should be run to add the DOTNET and other nonsense that needs to be updated AGAIN.
Saltgrass
2 Intern
2 Intern
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4.3K Posts
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June 11th, 2019 05:00
The x is a place holder. It may stand for 2 or 4 or whatever the second number might be in that series.
SJason
2 Posts
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June 19th, 2019 12:00
I just noticed the same problem with a Precision M4700 with Win10 1903.
I just fixed it by "uninstalling" both batteries from device manager, then telling Device Manager to "Scan for hardware changes."
The same device names reappeared in the "Batteries" section, but now my battery appears in the battery report.
It confirmed what I already knew. My battery is garbage :Surprise:
SJason
2 Posts
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June 19th, 2019 12:00
It is worth saying that I upgraded every available driver, including the BIOS. None of them helped at all. It was only forcing it to re-detect the batteries in device manager that worked.
A.P.
2 Posts
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July 21st, 2019 10:00
thodmart
1 Message
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July 26th, 2019 08:00