bmarroum
1 Copper

Fingerprint Reader for Dell Latitude E5430

Hello, 

Today I upgraded my Latitude E5430 to windows 10 from windows 8.1, I am really excited to using this new operating system however I have a problem. 

My fingerprint reader is not working and i am looking for the driver online it seems that you do not have it. 

How can get my fingerprint reader to work again? 

Thank you 

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3 Replies

RE: Fingerprint Reader for Dell Latitude E5430

Hi,

Thank you for writing to the Dell Community Forum.

Do you find any devices with yellow exclamation or other devices in the device manager? If yes, please share a screenshot of the device manager. 

On Latitude E5430, Dell Data Protection | Security Tools is the application required to configure and maintain the fingerprint access. Please download the application from the link below and let me know if it works fine:

http://dell.to/1K9I8GL  

Dell-Prajwal Sh
Social Media and Community Professional
#IWork4Dell
Order Status
Download Drivers

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Nuno Gomes
1 Copper

RE: Fingerprint Reader for Dell Latitude E5430

I already tried that file on Windows 10 64 Bit and fingerprint doesn´t work. The information was that fingerprint device is not recognized but the Driver is correctly installed and present in the device view (no error). My system is a DELL E5430... Any suggestions ? 

Nuno Gomes

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Wasim Ahamad
1 Copper

RE: Fingerprint Reader for Dell Latitude E5430

I have downloaded the Authentec driver and installed it, but I couldn't able to set up my Fingerprint .

can you please guide me how to set up it..

im using Dell Latitude E5430 series

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