Tommy_Tran
1 Copper

RE: Inspiron 15 7537 Won't Shut Down Completely In Windows 10

Hi All,
I found how to fix it , It's wonderful^^ . You just need to follow the link below to download
Intel Rapid Storage Technology Driver and install it .
www.dell.com/.../DriversDetails
Done , the problem will be solved ^^.
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Tommy_Tran
1 Copper

RE: Inspiron 15 7537 Won't Shut Down Completely In Windows 10

Hi All

I found how to fix it ,it'ss wonderful .

You just need to follow the link below to downlow Intel Rapid Storage Technology Driver and install it .

www.dell.com/.../DriversDetails Done , the problem will be solved ^^
Chathu_bk
1 Copper

RE: Inspiron 15 7537 Won't Shut Down Completely In Windows 10

hi., still i was unable to fix it as you described, since i was unable to find those options in power settings. would you please help me to fix it? Dell inspiron 3542, win10

thank you

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Legacy3010
1 Copper

RE: Inspiron 15 7537 Won't Shut Down Completely In Windows 10

Hello, installing this driver: Intel Rapid Storage Technology has worked for me.

I can now shut down without any issues. Thanks

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Legacy3010
1 Copper

RE: Inspiron 15 7537 Won't Shut Down Completely In Windows 10

Hi All

I found how to fix it ,it'ss wonderful .

You just need to follow the link below to downlow Intel Rapid Storage Technology Driver and install it .

www.dell.com/.../DriversDetails Done , the problem will be solved ^^

Worked for me, Thanks TOMMY_TRAN

0 Kudos
Philip_Yip
6 Indium

RE: Inspiron 15 7537 Won't Shut Down Completely In Windows 10

Seems to be a problem with Intel Management Engine Interface 11.0.0.1153 upgrade the driver to 11.0.0.1162:

http://downloads.dell.com/FOLDER03324988M/1/7557_Chipset_Driver_VWP1F_WN32_11.0.0.1162_A00.EXE

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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RE: Inspiron 15 7537 Won't Shut Down Completely In Windows 10

Hi ! 
I had the problem before,
The problem lies with the management interface driver,

There is a EASY FIX !
Follow the steps and let me know
1) Right Click " Start button"
2) Now go to " Device Manager "
3) In device manager, under system devices find " Intel Management Engine Interface "
4) Now right click on it and select properties
5) Go to Power Management tab
6) Now " Uncheck " the check box saying " Allow this to turn off this device to save power "

That's It . Now time to check.

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Dietmar P
2 Iron

RE: Inspiron 15 7537 Won't Shut Down Completely In Windows 10

Same Dell 7537, same issue. I thought the computer will restart after a while, but is was not properly shut down. The keyboard back light is the indicator. Please share your findings 🙂

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iSeeker
1 Copper

RE: Inspiron 15 7537 Won't Shut Down Completely In Windows 10

I have the same issue as the OP (shutdown failure, must hold down power button to reboot, keyboard backlight still on).  I've tried the following:

-- updated my printer driver from HP, and all dell drivers I could find for my 7537

-- already had updated driver for Intel Rapid Storage Tech, suggested by Legacy3010.

-- I tried updating the driver of the IMEI as suggested by natacuc4 on my 7537 and it did not fix the issue .  

-- disabled IMEI; did not help.  Also tried enabled but unchecking the box on the advanced tab as other suggested -- did not help.

-- confirmed that it will shutdown in safe mode (so, must be a driver, right?)

*** Disabling fast start worked for me ***  !!!

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Highlighted

RE: Inspiron 15 7537 Won't Shut Down Completely In Windows 10

Just simple solution, do as I suggest

Step 1: Go to device manager

Step 2: find Intel management

Step 3: Go to properties and turn off the power control check ☑

That's all, enjoy

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