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Inspiron 5570, Windows 10 automatically downloads
I am reading a post saying Windows 10 is not great for the Inspiron laptop. I don't know the pros and cons but on my computer, I did not receive the option to update, it just updated automatically. I remember this happened to me years back when a new update went through it was the same thing. I don't understand how some people say they choose to stay with an older version if your computer automatically installs the new version. Am I the only one who doesn't understand this or the second you buy a new computer do you need to choose something in the configuration so it doesn't update new Windows without your permission?
fireberd
9 Legend
9 Legend
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33.3K Posts
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September 14th, 2019 03:00
Windows 10 is not "bad" for any PC unless its an old one with old hardware that is not compatible (such as one that came with Windows 7).
U2CAMEB4ME
4 Operator
4 Operator
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6.2K Posts
1
September 14th, 2019 04:00
Welcome to the Dell Community @col25
Instructions: What to do if your system is automatically upgraded to Windows 10?
https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/instructions-what-to-do-if-your-system-is/3e9cfd02-3fcd-47fe-a7bf-8d8e1ed1f4db
Best regards,
U2
NOTE: All the systems that I use came with W7 preinstalled from the factory.
All have been upgraded to W10 with no problems.
col25
33 Posts
0
September 15th, 2019 07:00
my laptop is dell inspiron 5570
I think I have an inspiron desktop also not sure model number right now.
col25
33 Posts
0
September 15th, 2019 07:00
What do you mean if it came with Windows 7. Both my computers are new and came with windows 7. My laptop updated to Windows 10 already on its own. I don't know if my desktop will and I don't know if I can stop it from doing it. I cant understand your message if the computer comes with Windows 7 is it good or bad to have Windows 10 uploaded instead. And if bad how can I make sure it doesn't do it on my desktop.
This Inspiron 5570 shipped from Dell on 8/8/2018 to CostCo with Windows 10 pre-installed on it. The Order Line Items shows =
619-AHCY Windows 10 Home (64bit) English
DELL-Chris M
col25
33 Posts
0
September 15th, 2019 07:00
Well I never downloaded any Dell driver updates or system updates since November and now that I downloaded the Windows update, I cannot get my system to detect any drivers. I thought drivers and hardware updates are different than the operating system. Why wont my computer using the Dell SA or the Dell online detect any drivers? I did not update my Dell updates yet and now that I have Windows 10, there are no Dell updates?
U2CAMEB4ME
4 Operator
4 Operator
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6.2K Posts
0
September 15th, 2019 08:00
@col25
Your Inspiron 5570 should have came with W10 preinstalled???
It was released only 2 years ago "2017"
Inspiron 15 5000 Setup and Specifications:
https://www.dell.com/support/manuals/us/en/04/inspiron-15-5570-laptop%20/inspiron-5570-setupandspecifications/set-up-your-computer?guid=guid-2e5e93f4-7c20-42e0-a0e9-54e7a216671c&lang=en-us
Try updating:
Dell Update Application:
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=4985d&oscode=wt64a&productcode=inspiron-15-5570-laptop
Dell Update - SupportAssist Update Plugin:
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=nfn97&oscode=wt64a&productcode=inspiron-15-5570-laptop
Regards,
U2
NOTE: End of sales for PCs with Windows 7 preinstalled: October 31, 2016
speedstep
8 Wizard
8 Wizard
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47K Posts
0
September 17th, 2019 10:00
Windows 10 is the only version that is viable after Jan 2019.
Windows 10 works fine for most Dells from 2006 on that have at least Windows 7 License.
All new computers MUST USE windows 10. Windows 7 and 8 are end of life.
col25
33 Posts
0
September 19th, 2019 22:00
Okay than it did an update but why cannot I not get any drivers why all of a sudden my support assist will not work?
speedstep
8 Wizard
8 Wizard
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47K Posts
0
September 20th, 2019 05:00
Unistall any antivirus software and uninstall support assist.
Download and Run the Windows update troubleshooter.
https://aka.ms/wudiag
Get all updates first.
Reinstall support assist from non malware site aka ONLY GET DIRECTLY FROM DELL.
DSA Identifier: DSA-2019-051
CVE Identifier: CVE-2019-3718, CVE-2019-3719
Severity: High
Severity Rating: CVSS Base Score: See below for NVD Scores
Affected products:
Dell SupportAssist Client versions prior to 3.2.0.90Customers can download software from https://downloads.dell.com/serviceability/Catalog/SupportAssistInstaller.exe
Run as administrator AFTER doing all windows updates.